Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34677 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 6, 2020 — Rated 10 out of 10 by Sally Crystal Zerorez Los Angeles
What do you like about our products and services?

The firm did exactly what they said they would the carpet feels so clean and fluffy.

Report a concern   November 6, 2020 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Cleans well without all the nasty chemicals.

Report a concern   November 5, 2020 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

I would like to commend Jacob D, the technician who cleaned my carpet. He did an excellent job. This is not the first time I have used Zerorez, but this is the best cleaning yet.

Fran Last name removed

Report a concern   November 5, 2020 — Rated 10 out of 10 by Virgina Davis Zerorez Los Angeles
What do you like about our products and services?

My carpet gets really clean and looks great.
Jorge Martinez is great to work with.

Report a concern   November 5, 2020 — Rated 10 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

Always great customer service. My carpets and couch look like new!

Report a concern   November 5, 2020 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Great service, clean, neat & good service man.

Report a concern   November 5, 2020 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

great service and attention to detail

Report a concern   November 5, 2020 — Rated 9 out of 10 by Jon Dibble Zerorez Los Angeles
What do you like about our products and services?

Great Service...on time (in fact was early). Ryan did a phenomenal job. Will definately use you guys again. Price was competitive also.

Thanks!

Report a concern   November 5, 2020 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Jeremy was great. Good job, fast and efficient.

Report a concern   November 5, 2020 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

Tech Marcel called me, showed up on time and did a professional job. Excellent clean carpets as usual from Zerorez.

Report a concern   November 5, 2020 — Rated 8 out of 10 by M.B. Zerorez Los Angeles
What could we do to improve?

The young man you sent out the last time we had our carpets clean was excellent he was well trained and he had good work ethics not all your techs have this.

Report a concern   November 5, 2020 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Courteous associate, outcome of cleaning

Report a concern   November 4, 2020 — Rated 10 out of 10 by Yahaira Reyes Zerorez Los Angeles
What do you like about our products and services?

I’ve had Zerorez clean my carpets and upholstery a few times now . Great service guys, had Brett this time around . He was timely and very polite . Did an excellent job removing stains on carpets and furniture . This is my go to carpet cleaning company . He also wore a face mask and shoe covers while in my home , I appreciate that !

Report a concern   November 4, 2020 — Rated 9 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

over the years i have been very pleased with the work done and the personal who did it. They have all been very professional and knowledgable. My experience with Matt and his work did not come up to my expectations and I just had my carpets redone by Sal Alvarez. I pointed out to him the areas I was disappointed in and he took extra care to right the situation. when Matt left the carpet areas didi't look as if they had been cleaned. I called the company to explain and I got no response. I will continue to use Zeorez and will requst Sal for the great work he did. th carpet look like new.
Thank you,
Name removed

Report a concern   November 4, 2020 — Rated 10 out of 10 by V.H.N. Zerorez Los Angeles
What do you like about our products and services?

The entire Zerorez team is amazing. Austin our tech was extremely knowledgeable and professional.
You can’t go wrong with this company!

Report a concern   November 4, 2020 — Rated 10 out of 10 by Staci Anaya Zerorez Los Angeles
What do you like about our products and services?

No sticky residue

Report a concern   November 4, 2020 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Great cleaning and professional service

Report a concern   November 4, 2020 — Rated 10 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

It’s very clean

Report a concern   November 4, 2020 — Rated 6 out of 10 by K.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

On previous occasions, your technicians would wear shoe covers over their footwear when they come in to clean the carpets. This was the first time that one did not. I was told that the company was either unable to obtain any because of either high demand, short supply or anything pandemic-related. I have a hard time believing this because we have had other servicemen come in with shoe covers on and yes, while there may be challenge getting them in these times, they are still available. It's all a matter of taking the time to look. What is the point of having carpets cleaned when the guy is going to walk all over them again with shoes that are not covered? That defeats the purpose. If this continues, I may be looking for a different carpet cleaning service in the future.

Report a concern   November 4, 2020 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

I couldn't be happier with the service I always receive with Zero-Res....

My technician, Brett Spence was early for the appointment and did an absolutely fabulous job on our carpeting.. He's a very nice young gentleman and a real asset for your company !!

Please let him know how much I appreciate the great job he did at my home. He was awesome..

Thank You,

M.Last name removed

Report a concern   November 4, 2020 — Rated 10 out of 10 by Gerald Collins Zerorez Los Angeles
What do you like about our products and services?

The people representing Zerorez are very personable and work to your satisfaction and request. I really appreciate their walk-through and the willingness to correct and dissatisfaction. It has been a pleasant experience from ordering service to completion.

Report a concern   November 4, 2020 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Excellent service, as usual!

Report a concern   November 3, 2020 — Rated 10 out of 10 by J.P.M. Zerorez Los Angeles
What do you like about our products and services?

To start, we really like your technician Robert Keith. He is super professional and enthusiastic in his work, yet with a quiet polite demeanor. We couldn’t ask for better. Second, your technology and equipment are very effective.

Report a concern   November 3, 2020 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

I like your employees I like his professionalism yours and great job

Report a concern   November 3, 2020 — Rated 10 out of 10 by Harold Lusky Zerorez Los Angeles
What do you like about our products and services?

Great service

Report a concern   November 3, 2020 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Putting corner guards up at each corner so you don’t chip up the paint on the corners of the walls

Report a concern   November 2, 2020 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

Workmanship
Quality of work
Excellent!! Very satisfied!!

Report a concern   November 2, 2020 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Professional and carpets stay clean longer.

Report a concern   November 2, 2020 — Rated 0 out of 10 by C.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I needed My carpet cleaned in my mobile home as I am listing it to sell. The carpet did not look better in the traffic areas after cleaning. I did not say anything at the time as I was hoping that the carpet would improve after drying and I had the listing agent coming over that same day. I took pictures of the carpet. I asked the tech if he could clean the outside carpet on the landings in the front and back. He had to charge extra for it yet he did not do a good job. I asked him if I could pay by credit card and he noted that I would have to pay an extra $5 fee. I paid by check. For $298 I wished I went elsewhere. Please reach out to me and I can email or text the pics.

First name removed

Report a concern   November 2, 2020 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent quality work and courteous technician.


Privacy Policy