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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very satisfied with Austin’s work to clean our tiled floors in kitchen and both bathrooms. His work is professional.
was able to make an appointment easily and did not have to wait weeks to get the service. The follow up appointment confirmation and email was appreciated. The technician came during the stated time and completed the job in no time at all. Loved coming home to a great smelling house.
Great service and my carpets were so clean
Everything was great!!
I was thoroughly pleased with Matt and Justin and the work they did on my carpet. It looks like new.
Very good results from cleaning. Great technician in Brett.
Efficient and good results
This was our first time using Zeroez. I was referred by my family. We received exceptional customer service from Sergio Marquez. He did an outstanding job. Throughly explained what he was going to do before he began our tile and grout cleaning and grout sealing. We also had 3 bedrooms carpets cleaned. I was impressed with the products used and how fast they dried. I will definitely recommend Zeroez.
Like it that you don’t use chemicals.
Levon does a fantastic job!!
My carpets were very soiled and your product was amazing!
The service tech was on time, thorough and friendly.
They have always been pleasant, and the gentleman that came to the house to clean was very polite and did a good job!
Thank you for the follow up visit.
It was a great experience and our technician, Austin, was very professional and did a great job!
Your staff is always very helpful and friendly. They are efficient and on time. Love having you over and love the feeling of clean carpet when you are gone.
The technicians are always very friendly and knowledgeable. They do a fantastic job and our carpets always look like new
It works
Natural. No chemical or soap.
I like that Zero Rez is a clean company and explains everything up front. Our technician Ben did a beautiful job on our carpets, and we are very pleased with the results. Ben was very knowledgeable about the process for cleaning carpet and other surfaces like tile that we have in our house, so we will use Zero Rez again soon. We appreciated the ease in scheduling online, the email confirmation and reminder, and the phone call from Ben when he was 30 minutes away. Great professional company!
Technicians are always friendly and on time. Zerorez gets the stains out and they don’t leave you with soaking wet carpets. They do provide you with paper slippers to utilize until the carpets are completely dry.
Our technician did a thorough job and was very professional.
No
Good scheduling system, friendly and professional technician, thorough carpet cleaning
Jeremy did the carpet cleaning and did an excellent job and was very personable. We would use your company again, and ask for Jeremy.
Your product is exceptional and the reputation of your company is outstanding. The technician was very friendly and took pride in his work. 2 things. The tech said the hoses would not reach the 2nd floor apartment and had to use the portable unit. He did not try 1st. He carried that unit upstairs with great difficulty. The power of the unit blew the circuit and all of the appliances and lights in my kitchen were off. Eddie said this had never happened before and would figure this out. He attached a few hoses together and was able to use the unit in the truck. I was still charged for the portable unit. Secondly, I also wanted my sofa cleaned. Eddie said this could not be done with the portable unit. When he could use the hose from the truck unit, I asked if he could clean the couch. He was worried that the material on the couch would not hold up and would have streaks. I’m not sure why as you offer upholstery cleaning. I have a 3 cushion light gray sofa from West Elm. Perhaps more training will help.
Chris was on time, efficient and did a great job cleaning my carpets.
We were very please with our floors. We will definitely use the in the future.
Excellent “can do” attitude of Sal & helper.
I wasn't sure what to expect since I've never used your service before but we are 110% satisfied. Edwardo was very professional and he did more than I expected. Would recommend to anyone with allergies that this is the way to go. He was on time and didn't waste anytime getting started, great job! Thank you so much.
On time
Clean carpets not sticky