Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34869 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2021 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Your team does a great job and the carpet, new, old, Persian or polyester is clean when the associate completes the job. Always polite and helpful.

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   October 28, 2021 — Rated 9 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Eddie was very thorough and did a great job. The carpets look soooo much better! Thank you!

Report a concern   October 28, 2021 — Rated 7 out of 10 by E.P. Zerorez Los Angeles
What could we do to improve?

Stop the upstairs when you arrive your quote wasn't even close to what it was when he got there

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Austin was friendly and did a great job.

Report a concern   October 28, 2021 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Our carpets and chairs look amazing! No residue or chemical smell. Great, fast service. Thank you!

Report a concern   October 28, 2021 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

The carpets and couch look great! Austin did a fantastic job, was very professional and got out a very bad stain that we’ve had for years

Report a concern   October 27, 2021 — Rated 10 out of 10 by Larry Rhoads Zerorez Los Angeles
What do you like about our products and services?

Our old carpet looks, and feels new again!!

Report a concern   October 27, 2021 — Rated 10 out of 10 by Melody Dubois Zerorez Los Angeles
What do you like about our products and services?

Punctual, friendly & great service!

Report a concern   October 27, 2021 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

The technician was fantastic and got out very stubborn stains on our carpet!!!

Report a concern   October 27, 2021 — Rated 5 out of 10 by K.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were residual spots that were not removed or were missed in the original cleaning.
The job was not done as well as we expected.

Report a concern   October 27, 2021 — Rated 10 out of 10 by Teresa Stoik Zerorez Los Angeles
What do you like about our products and services?

Fast and good job. Friendly technician

Report a concern   October 27, 2021 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The technician was very friendly.

Report a concern   October 27, 2021 — Rated 1 out of 10 by S.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was trying to give you a 10. Resend the survey and I’ll do it right! Multitasking during dinner time.

Report a concern   October 27, 2021 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets and couch with no chemicals/odors, friendly hard working technician.

Report a concern   October 27, 2021 — Rated 9 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Friendly service guy

Report a concern   October 27, 2021 — Rated 10 out of 10 by Christine Van Nuys Zerorez Los Angeles
What do you like about our products and services?

My carpet was clean clean clean and the service provider couldn't be more pleasant.

Report a concern   October 27, 2021 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Great results in furniture upholstery and stairs. Ramiro did a fantastic job.

Report a concern   October 27, 2021 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Service was great

Report a concern   October 27, 2021 — Rated 10 out of 10 by Helene Zonder Zerorez Los Angeles
What do you like about our products and services?

Technician was knowledgeable and thorough. Entire process from scheduling to finish was great.

Report a concern   October 27, 2021 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Good communication both before and during the carpet cleaning, good job with the actual cleaning. Arrived on time.

Report a concern   October 26, 2021 — Rated 8 out of 10 by H.R. Zerorez Los Angeles
What could we do to improve?

Can’t think of anything right now. Technician did a very good job punctual courteous and efficient

Report a concern   October 26, 2021 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Clean without the soapy residue. My carpet and two couches dried within 4 hours and look new again.

Report a concern   October 26, 2021 — Rated 10 out of 10 by Elaine Sartini Zerorez Los Angeles
What do you like about our products and services?

The best company for really clean carpets and tile floors. The service is great!!!! spot cleaner is the best.

Report a concern   October 25, 2021 — Rated 9 out of 10 by T.T.P. Zerorez Los Angeles
What do you like about our products and services?

results are beyond our expection!
good reliable services!
highly recommend to friends and families.

Report a concern   October 25, 2021 — Rated 9 out of 10 by Barbie Falconer Zerorez Los Angeles
What do you like about our products and services?

Very efficient operation! Appreciated the various alerts prior to the actual appointment, and the general efficiency of the company. Technician was informative and cleaned our cat-damaged carpets to our satisfaction!

Report a concern   October 25, 2021 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Always friendly helpful techs. Thank you for always showing up and giving 5star service

Report a concern   October 25, 2021 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

It’s chemical free and great service!

Report a concern   October 25, 2021 — Rated 8 out of 10 by R.M. Zerorez Los Angeles
What could we do to improve?

I believe I was over charged. My condo was completely empty. Your guy was done in less than half the time because he didn’t need to move anything.

You quoted me around $430. It took only 1 and 1/2 hours to complete the project. Your technician told me he usually spends most of his time and effort to move stuff.

When I told him I believe I should get a discount he looked on his handheld and found a $40 discount. So my job took half the time and 25% of the effort but I get only a 10% discount. This seams wrong to me.

You quote jobs without seeing the job. Maybe you need to provide pricing for empty home carpet cleaning.

Report a concern   October 25, 2021 — Rated 8 out of 10 by K.T. Zerorez Los Angeles
What could we do to improve?

I don’t appreciate the up saling


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