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based on 34672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service technician was amazing! Very personable/professional. Review is not reflective of his personal services rather the over promised/overpriced product. Online ad advertised 3 rooms for $159. We had two small rooms (less than 300sq feet) and a small staircase for >$200. Not equivalent to other carpet cleaners in the area. Carpet was not scrubbed by brush heads as advertised online. Carpet also feels “crunchy” after service (advertised otherwise online). Will not use nor recommend Zerorez services in future.
great service and on time--louis
The techician is awesome
Excellent technician- Sal. He has cleaned my carpets several times.
My carpets look like new and stay clean longer than any other type of service.
Andrew was polite, professional and communicated very well. Our carpet looks great!
On time very thorough cleaning. Helpful in moving items. And the technician was wonderful
Quality carpet cleaning! Very professional and polite 😊
Great service, love that it doesn’t use chemicals.
Our carpets now feel terrible and extremely crunchy after the cleaning. We had high-end plush, soft carpet prior to the cleaning and now it is completely ruined! The technician is coming back out, but quite frankly we're afraid to have him put anything else on the carpet to make it worse. We are so unhappy with what happened and are looking to get this resolved. Our carpet was so soft before and now that is gone!
Customer for life! Matt, was Very professional & my carpets look brand spankin NEW! HIGHLY RECOMMEND THIS SERVICE & COMPANY! 5 STARS! This was my second time using them. They did NOT disappoint! 🍀
Mr.Andrew. Did a great job. Fast and easy and efficient.
Spots all gone. Dried very fast.
Very quick response. Employee prompt and very knowledgeable.
Professional, on time and great result!
The service was on time and the person was all business. A thorough job was completed in timely matter. Carpets were clean looking and dried in about 24 to 36 hours. GOOD JOB!!!!
Our tech did a excellent job and was very pleasant,friendly. The only thing was how wet the carpet was.Took over 10 hours to dry. otherwise nice job.
Great technician!
Cleanliness, employees
Great job even with the oldest carpet known to man! Thank you!
My carpets look great stains came out
Great friendly service and a good price. Very happy :)
The technician was vary capable and showed up on time
Lee did a great job. He was on time. knew the parking regulations, and did a very professional job cleaning both the carpet and kitchen tile. We will be scheduling again in the near future and requesting Lee. Thank You, B. La Moure
It was a good service, job well done.
No soap!
Results have always been amazing, I’ve used ZEROREZ several times and have always been pleased with the results as well as the people.
Fast, good results, reasonable price
The man that came to clean the carpet was very courteous explained everything and did a wonderful job want to thank you for that.
Service is always professional and care of house and furnishings is what should be expected. I have never been disappointed. Zerorez has been my 'go-to' carpet cleaners for many years.
The representative you sent was very friendly and polite, He made suggestions on how to better care for my carpet. The price was reasonable and it was easy to schedule.