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based on 34869 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great. Tech was early, polite and knowledgeable.
Jeremy, the technician, was courteous and professional. He did a fantastic job on our very dirty carpets. thanks!
We have been return customers since we bought this house. The service is on time and professional. Jorge remembered us from last year.
Jorge was great and my carpet and tile look like new.
Ontime, friendly service techs, pay attention to detail, and complete the job satifactory
No soapy residue
Clean smelling
Quick process
My carpets are so clean and beautiful...Your technician did a wonderful job...!!
The service was great...I liked the no smell factor. The carpet dried overnight with residue.
My only complaint is that the small spigots I had grew larger after cleaning. Even after return to redo them they are larger ...seems like the stain is spreading
Environmentally Sustainable, non-toxic
I've used Zerorez for years, and will only use Zerorez for carpet cleaning. There's peace of mind knowing there are no harsh chemicals used in the process of cleaning the carpet.
This was Gabriel Peretti second visit. It was a pleasure having the LA Operations Manager return to clean the carpet.
After completing my home, Gabriel went next door. My neighbor was so pleased the last time, and was really looking forward to having cleaned carpets again.
Gabriel is such a professional, did an awesome job and deserves many accolades!
Friendly service and great, safe product
I like the fact that your truck is a self-contained cleaning system. You use your own hot water and collect the dirty water into your truck.
prompt, thorough, friendly
Brett did a thorough job and was very careful. In fact I think it is the best carpet cleaning I have ever had. Also he was so friendly and polite and efficient.
I posted this on Yelp yesterday~
I had used ZEROREZ years back and was extremely pleased with the results!
Therefore, I had scheduled an appointment for today to have my carpets (long overdue) cleaned. I actually need to replace my carpet but until then I was confident that Zerorez would do the best and most professional job! Making an on-line appointment was fast and easy. I had a couple of questions before my appointment so I called and spoke to Carla. (Yes, they actual have real people answer their phones!!!) She was friendly, helpful and accommodating and answered all my questions!
This morning, Jeremy Adams was my ZEROREZ Tech. He called ahead of my appointment to give me his ETA which I truly appreciated. Jeremy came to my door; friendly, exceptionally courteous and up-beat and followed all CoVid protocols! I felt comfortable and confident with Jeremy and he jumped right in to cleaning my carpet. I MUST TELL YOU THAT I AM QUITE IMPRESSED THAT JEREMY WAS TO GET MY OLDER CARPET SO CLEAN AND FRESH! I AM SO PLEASED WITH THE RESULTS!
Additionally, and important to me; Jeremy made a great first impression in representing ZEROREZ! I was impressed with his exceptional “Customer Care” and respect that he provided me!
I highly recommend ZEROREZ and their staff! They provide excellent service and customer care!
My appreciation!
T. Banfill
Aliso Viejo
Excellent professional service
You guys did a great job. It was fast and well done
Marcel did a terrific job. Your Company is the only one I will use .
Great job. Leaves no soapy residue.
Excellent communication and service.
They are always good, always professional people, Austin in the orange county office is terrific, I like there’s no chemicals
Always easy, always cleans super good, nice people
Fast and efficient with attention to detail. Our service provider Rudy is exceptional.
It was very fast as and clean.
Arrived on time. The staff were very polite from booking those appointment to the gentleman that carried out the service. They did an excellent job also.
It always looks good.
Zerorez is easy to schedule. I appreciate that the person on the other end of the phone is always pleasant and will give me an accurate price when I schedule. The service person are always polite and well dressed. We are always pleased with their work. We have used Zerorez for several years and I would recommend the company without reservations.
Professional team. Great job. Alkaline water. Etc.
Very professional
You seem to hold customer satisfaction in high regard.