Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35014 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2021 — Rated 10 out of 10 by N.K. Zerorez Los Angeles
What do you like about our products and services?

no smell
Report a concern   December 2, 2021 — Rated 10 out of 10 by Mike Fitzgerald Zerorez Los Angeles
What do you like about our products and services?

Your technician was great. He worked very hard and the carpets have never looked better.
Report a concern   December 1, 2021 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Great employees and good product
Report a concern   December 1, 2021 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Punctual and efficient
Report a concern   December 1, 2021 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and quality product!
Report a concern   December 1, 2021 — Rated 10 out of 10 by NIna Malone Zerorez Los Angeles
What do you like about our products and services?

Very friendly technician. He was prompt, polite and helpful. I like the service because the carpets dry quickly and get very clean. Also good for the environment.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

My carpet was soft and very clean. Brett was very professional and knowledgeable. I will surely recommend this company and my technician.

Report a concern   December 1, 2021 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Gabriel did excellent job.
Report a concern   December 1, 2021 — Rated 10 out of 10 by Larry DeCrona Zerorez Los Angeles
What do you like about our products and services?

Great job and tech was wonderful.
Report a concern   December 1, 2021 — Rated 10 out of 10 by Raymond Clark Zerorez Los Angeles
What do you like about our products and services?

On time. Well equipped. Knowledgable. Good wall Protection.

Report a concern   December 1, 2021 — Rated 10 out of 10 by Sue Lrod Zerorez Los Angeles
What do you like about our products and services?

Professionalism of the employee who came to clean my carpets. <3

The information about the products that he was going to use. <3

The price was right. <3

Spots he said he would or could remove = GONE.

Thanks MATTHEW
Report a concern   December 1, 2021 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Jacob was wonderful! Beautiful work and really nice guy. My house was sparkling when he left!
Report a concern   December 1, 2021 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

The product was very fresh smelling; the service was very professional.

Report a concern   December 1, 2021 — Rated 10 out of 10 by Marie May Zerorez Los Angeles
What do you like about our products and services?

Amazing customer service and carpet & rugs look great. Definitely would recommend

Report a concern   December 1, 2021 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

On time, reasonable price, carpet feels clean, tech was nice and accommodating.

Report a concern   December 1, 2021 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

No soap

Report a concern   December 1, 2021 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Very thorough and careful around furniture.
Report a concern   November 30, 2021 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Everything!!!!!!

Report a concern   November 30, 2021 — Rated 10 out of 10 by W.G. Zerorez Los Angeles
What do you like about our products and services?

Less chemicals and cleaning solutions.

Report a concern   November 30, 2021 — Rated 10 out of 10 by Lynda Neuman Zerorez Los Angeles
What do you like about our products and services?

Been usiong Zerorez for 20 years --- BEST EVER!!! Never any left over residue! Can not recommend HIGHLY ENOUGH!!!
Report a concern   November 30, 2021 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Eddie the technician was excellent

Report a concern   November 30, 2021 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Effective & efficient!
Report a concern   November 30, 2021 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Eddie did an excellent job
Report a concern   November 30, 2021 — Rated 10 out of 10 by R.E. Zerorez Los Angeles
What do you like about our products and services?

They are residue-free and the techs are always great at their work and courteous, timely, and communicate well, not to mention they do a great job of cleaning the carpet every single time!
Report a concern   November 30, 2021 — Rated 10 out of 10 by Cathy Porter Zerorez Los Angeles
What do you like about our products and services?

Technicians are exceptional. They are prompt courteous and hard working! The service is always thorough and complete. I recommend ZeroRez to all of my real estate clients! A ten all-around. Especially appreciate Jeremy who has done my last few jobs.

Report a concern   November 30, 2021 — Rated 9 out of 10 by T.W.C. Zerorez Los Angeles
What do you like about our products and services?

Came on time, courteous and did a good job and didn't stall around, got right to work.
Report a concern   November 30, 2021 — Rated 10 out of 10 by Pat Roach Zerorez Los Angeles
What do you like about our products and services?

Booking the appointment was easy.
Our technician, Brandon, was excellent. We are so happy with how our carpet looks and feels. He did a thorough and thoughtful job
Report a concern   November 29, 2021 — Rated 8 out of 10 by K.O. Zerorez Los Angeles
What could we do to improve?

Some of the Stains did not come out and by the end of it the carpet was crusty when you walked through it, it wasn't smooth or soft when you stepped on it.
Report a concern   November 29, 2021 — Rated 0 out of 10 by S.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have contacted customer service rep twice and am waiting for a return call to set an appointment with a supervisor for an onsite visit. The technician did not properly clean certain spots from the carpet and left a residue with streaks and splotches on the tile floors.
Report a concern   November 29, 2021 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

The person who did the cleaning was courteous, explained the service options and allowed me to choose what we needed and did a cleaning job. Thanks!

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