What our clients think of us!

Knowledgeable, courteous tech and office staff. Always happy with the process to book and outcome of clean carpet.

Always go a great job cleaning the carpet

Gabriel was timely and professional. Pricing fair overall, although the charge for removing cat urine stain/odor from a small area in closet was high. The charge was for the entire closet but the only area cleaned/stain removed was a very small section in the closet. I didn't mind the $30 for the stain removal but I felt the additional charge of $50 for the "closet" (when 90% of closet was not touched) was a bit much. I paid the fee but next time I will ask prior to the tech doing the work so I won't be surprised by the exorbitant additional charge. I may call technician back as there are a few small stains re-appearing in the LR.

Eric was very professional and did friendly.
He did excellent job!

informative.....rather speedy...good job all around....will use again

It actually works.

I was disappointed that I still have a couple of spots that didn't come out. Not sure if I
should try to clean it again. I think it was pre treated before he cleaned the carpet.

I would like a retake. He worked really fast. Where there were stains he should have gone back and forth several times in every case, but he did not. He barely was there for 1 hour. There were a lot of stains he did not get rid of. One was one I had recently tried to get out - it was throw up from a cat. It was recent, and when he was done it looked about the same.

Also I had asked him to tell me what I should do to maintain it so it does not come back. He said
he would tell me but he forgot.

I liked the service the guy was friendly. It cleaned very well and it dried fast

No use of chemicals. Professional employees.

Every time I have used Zerorez it has been a good experience and a job well done! Not to mention the service people who are knowledgeable and polite. Thank you again.

Great service. Friendly technicians. Best carpet cleaning ever. Excellent pricing. Andrew was great.

Service provider showed up on time and completed the work quickly and thoroughly.

He did an excellent job and got out all the stains.

Competently, prompt, great job.

Stripes on my carpet. Not impressed.

Fast, quality service. Worth the premium over budget cleaners.

Excellent results!! Very professional technician! My carpet and sofa has never had a better clean!!! We are very pleased and happy to recommend your services!

Excellent results and professional service.

The slogan worked on me “The people that drink the water”. That’s what got me to call them the 1st time. Beautiful result. They were out for the 2nd time a couple days ago. Same, beautiful result. But this time we had Jorge and he is really great! He called me to say he was running ahead of schedule and asked if that was ok. Did a fantastic job and so of course the next time our carpets & floors need to be cleaned, ZeroRez is the only one I’ll use.

Thank you very much.

Professional and the cleaning process is second to none.
Great job.
Thank you.

excellent

Always Prompt service and Courteous technicians. I appreciate that.

I've been using Zerorez for several years at a few different properties in Whittier, Yorba Linda and Placentia. Everything is always well done.

On this occasion I had service on October 6th, 8 am. Carpets and tile. Carpets appear to be quite good as usual. The tile however didn't clean up as it usually does. I did not watch the technician doing the work and left as soon as he did without walking around the house. I had another appointment in Whittier at 10:30 and had to leave.

Upon return I noticed that the tile wasn't as clean as usual. It almost appears that not enough product was used directly on the tile and allowed to penetrate the tile for best results. In some areas I could not see any difference between before and after.

I took one photo which I could share with you. I do not want the tile recleaned at this time due to various obligations but I would appreciate a substantial discount on my next tile cleaning appointment.

The technician, Jeremy I believe, was very professional. I had been expecting Alex since I had received text messages from him and he has done the work at my property in the past.

Thank you. Name removed

The process cleans the carpet, leaves no residue, great results!

they arrived on time, and were pretty quick in the process. Also the carpets look wonderful!

I didn't use your service.

Appreciated the prompt follow up and updates to inquiries and upcoming service appointments. The technicians who performed the jobs were professional, efficient and friendly. Reasonable cost and quality service provided.

Great customer service. He did an excellent job and was very friendly.

Very prompt service. Tech called before coming and was actually early so that was nice. Very fast cleaning but it took a long time to dry. Next time I’ll try to have them on a warmer day. My carpets look much better and cleaner.