Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34669 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Pam Mccloskey Zerorez Los Angeles
What do you like about our products and services?

Our technician, Sal is very professional and knowledgeable. Such a pleasure to have him here to give us great service!

Report a concern   July 13, 2022 — Rated 7 out of 10 by P.M. Zerorez Los Angeles
What could we do to improve?

Better time scheduling. I understand 'stuff' happens, but the 2 hour window ended up being 4 hours.
The drying time of 6-7 hours is unrealistic. Even with my windows/doors open, the carpet was still damp over 24 hours later.

Report a concern   July 13, 2022 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

I had carpet and flooring cleaned by Eduardo and the job he still was absolutely the best. My past tenant waxed a no wax floor and Eduardo was about to get all the wax off the floor without ruining the floor. I actually thought I would have to replace it. The difference in my floors were day and night. I highly recommend Zerorez to anyone that feels they need to remove carpet and flooring because of its condition you might just be surprised by the miracle they can pull off with cleaning it.

I am a real person I'm not paid to write this review I just want everyone to know what a great job Eduardo can do.

Report a concern   July 13, 2022 — Rated 10 out of 10 by Debbie DeLaCruz Zerorez Los Angeles
What do you like about our products and services?

Carpets look great, and Julio was professional and answered all my questions.

Report a concern   July 12, 2022 — Rated 8 out of 10 by D.P. Zerorez Los Angeles
What could we do to improve?

Absorb more water from the carpet after cleaning

Report a concern   July 12, 2022 — Rated 10 out of 10 by Eliseo Chavarria Zerorez Los Angeles
What do you like about our products and services?

Matt was so knowledgeable about the process and offered good, usable recommendations for future floor care. Very friendly, respectful, and efficient.

Report a concern   July 11, 2022 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Stain removal and hard work to clean all the carpets a well as putting protectants under furniture legs

Report a concern   July 11, 2022 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Professional service, job well done.

Report a concern   July 11, 2022 — Rated 10 out of 10 by Chris Davis Zerorez Los Angeles
What do you like about our products and services?

Our carpets get so amazingly clean without the use of any chemicals!!!

Report a concern   July 11, 2022 — Rated 0 out of 10 by P.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have never had a carpet cleaning company not automatically put plastic or foam blocks under the light furniture or other items on the carpet so wood stain doesn't leech into the carpet from moisture. Kept complaining about not moving furniture which we were not asking for. My expectations for picking up a plant or floor lamp or slipping plastic under a wooden leg were disappointing.

Report a concern   July 11, 2022 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

cleans carpet very well

Report a concern   July 11, 2022 — Rated 9 out of 10 by David Dearth Zerorez Los Angeles
What do you like about our products and services?

fast, clean & professional

Report a concern   July 11, 2022 — Rated 10 out of 10 by Richard Oreb Zerorez Los Angeles
What do you like about our products and services?

You’re knowledge and professional manner.

Report a concern   July 11, 2022 — Rated 10 out of 10 by N.E. Zerorez Los Angeles
What do you like about our products and services?

Your employee did a great job. We are very happy with the results.

Report a concern   July 11, 2022 — Rated 10 out of 10 by Pat Lyons Zerorez Los Angeles
What do you like about our products and services?

on time very polite. after a few beers he got to work great fellow.

Report a concern   July 11, 2022 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Good customer service, easy to schedule, on time and did a great job. I have never used this company before, but the product seems to be much cleaner. My carpet, once dried and vacuumed was soft and clean. I would recommend them to anyone who doesn't like that residue feel left on the carpet after cleaning.

Report a concern   July 11, 2022 — Rated 10 out of 10 by S.Y. Zerorez Los Angeles
What do you like about our products and services?

Great Service!

Report a concern   July 10, 2022 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Very courteous and explained everything well.

Report a concern   July 10, 2022 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Everything!
I was fortunate enough to have the assistance of Robert on many occasions, and recommended him for years- what a wonderful person he was!

Recently I had Brandon help me and introduced my neighbor to Zerorez as well. An outstanding experience overall!

Report a concern   July 10, 2022 — Rated 10 out of 10 by Nancy Sferra Zerorez Los Angeles
What do you like about our products and services?

Zerorez is the only cape pet cleaner I would ever use they are professional, reliable and do a great job. I highly recommend them!

Report a concern   July 10, 2022 — Rated 7 out of 10 by L.R. Zerorez Los Angeles
What could we do to improve?

Check and clean spots that weren’t reachable with the steamer. I had to look and found 2 spots behind the toilet that he would have left a uncleaned if I had not said anything. Also more than one swipe with the machine would be good too.

Report a concern   July 10, 2022 — Rated 10 out of 10 by M.A.A. Zerorez Los Angeles
What do you like about our products and services?

Carpets are not soaking & always dry next day or sooner.

Report a concern   July 10, 2022 — Rated 10 out of 10 by V.P. Zerorez Los Angeles
What do you like about our products and services?

There was a noticable cleanliness difference after treatment from Zerorez. Ben was professional and very knowledgeable.

Report a concern   July 10, 2022 — Rated 10 out of 10 by Brenda Melton Zerorez Los Angeles
What do you like about our products and services?

Did entire house carpet .
Alex worked thoroughly and carpets look nice.
He also did my large rugs in my garage

Thank you

I will be calling them back.

Report a concern   July 10, 2022 — Rated 10 out of 10 by Michael Wolder Zerorez Los Angeles
What do you like about our products and services?

my technician was great. I love the results too!

Report a concern   July 10, 2022 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

Matt H. was very friendly and provided great service. Thanks for the great carpet cleaning!

Report a concern   July 9, 2022 — Rated 5 out of 10 by S.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I think he could have gone over the doorway area better the first time so he didn't have to come back.

Report a concern   July 9, 2022 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Outstanding technicians - I’m very comfortable having them in my home and they do a quality job.

Report a concern   July 9, 2022 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

On time. Friendly. Good cleaning job.

Report a concern   July 9, 2022 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

I like That no chemicals are used and the service for this last visit was excellent.


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