Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35009 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Rodney Plotzke Zerorez Los Angeles
What do you like about our products and services?

We have been using Zerorez since they opened their office in Irvine many years ago. They are just great! Always on time, always courteous and professional. When they quote a price they never try to 'UP' the price. Very honest. Our carpets and tile floors always look great and dry very quickly. We have requested the same technician Sal for the last four years. Sal is like family to us, we have watched his kids and family grow as well as his promotions within Zerorez. I'm confident that all the technicians are great we just like Sal.

We would never think of using anyone but Zerorez. We suggest taking advantage of their specials.

Great job Zerorez and thank you!

RP Irvine, CA

Report a concern   August 29, 2022 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Alex is a very friendly and thorough worker.

Report a concern   August 29, 2022 — Rated 10 out of 10 by N.W. Zerorez Los Angeles
What do you like about our products and services?

The guys were very professional and did a great job. We have many more areas to add once we clear the pending projects.

Report a concern   August 29, 2022 — Rated 10 out of 10 by Peggy Cius Zerorez Los Angeles
What do you like about our products and services?

Your tech was prompt, friendly and professional we could not ask for more. We strongly recommend

Report a concern   August 29, 2022 — Rated 10 out of 10 by Linda orienza-gerard Zerorez Los Angeles
What do you like about our products and services?

The tech was very friendly, helpful and I was very impressed with the service and the rugs came out great!! He is excellent in customer service.

Report a concern   August 28, 2022 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Technician took great care to get my sofa upholstery as clean as possible. Did a great job.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Shikma Geffon Zerorez Los Angeles
What do you like about our products and services?

Jacob was kind and professional. The carpets look great after his job.
Thank you.

Report a concern   August 28, 2022 — Rated 8 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

No residue, pretty good cleaning.

Report a concern   August 28, 2022 — Rated 10 out of 10 by Victoria Petersen Zerorez Los Angeles
What do you like about our products and services?

Thoroughness and attention to detail. My carpets are very clean with no sign of wear, tear and aging after steam cleaning. Carpets dried in 24 hours. No strong chemical smell so no headache while sleeping in the bedroom that evening. Thank you.

Report a concern   August 28, 2022 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning is done with alkaline water, no chemicals go into the carpet

Report a concern   August 28, 2022 — Rated 10 out of 10 by W.L. Zerorez Los Angeles
What do you like about our products and services?

Excellent follow up and communication. On time and courteous.

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Technician was pleasant and efficient.

Report a concern   August 28, 2022 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

The tech did a great job.

Report a concern   August 28, 2022 — Rated 2 out of 10 by M.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It took 3 days for the carpet to dry and was left with brown spots in many areas. The technician did come back to redo some areas. However, the red wine stain did not come out. Out of desperation, my husband poured oxy clean on it. No trace of a stain now. This was the first time using your service. I think I will be going back to my former cleaner.

Report a concern   August 28, 2022 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Julio was appreciative of my concerns and addressed them. The end product was great.

Report a concern   August 28, 2022 — Rated 0 out of 10 by M.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My carpet looks terrible. I'm thinking about rescheduling, but I don't want the same person. The last 2 times he has cleaned my carpet and it has looked worse than when he came.

Report a concern   August 28, 2022 — Rated 9 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

The process is as advertised. The carpets were not excessively wet when finished. The technician was efficient and quick. The technician was very friendly.

Report a concern   August 28, 2022 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Chris did an excellent job.

Report a concern   August 27, 2022 — Rated 10 out of 10 by Ramona Peters Zerorez Los Angeles
What do you like about our products and services?

Carpet looks almost new… feels great with bare feet!

Sal is the greatest… professional, pleasant and takes pride in his job. The Best! Thanks

Report a concern   August 27, 2022 — Rated 10 out of 10 by Carol Bowen Zerorez Los Angeles
What do you like about our products and services?

My carpets look better than ever before after. With other companies spots came back after the carpets dried. With Zerorez the spots were totally removed.

The price was competitive with other companies.

Report a concern   August 27, 2022 — Rated 10 out of 10 by Deanne Dillenbeck Zerorez Los Angeles
What do you like about our products and services?

Matt was fantastic. Not only did he go the extra mile but he gave me a suggestion on how to save money now and in the future. I have used zerorezo for many years and I have never been disappointed in the service and the reps that they send to my house.

Report a concern   August 27, 2022 — Rated 10 out of 10 by Fran Perron Zerorez Los Angeles
What do you like about our products and services?

First time customer. Eric called and gave me his estimated time of arrival he was right on schedule. Very friendly and professional. He explained the cleaning prcoces and products he would be using. The carpet was not soaking wet it had fresh citrus fragrance. He was careful especially around the furniture. The stairs came out great!
Extremely please with Zerorex.

I would not hesitate to refer Zerorez to friends.

Thank you.

Fran P

Report a concern   August 27, 2022 — Rated 8 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

Send someone out to make quote and assist with moving furniture day of cleaning.

Report a concern   August 26, 2022 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule. Does good work.

Report a concern   August 26, 2022 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Matt was very knowledgeable about your product and a hard worker.

Report a concern   August 26, 2022 — Rated 10 out of 10 by Family Wellness Zerorez Los Angeles
What do you like about our products and services?

Gabriel did an amazing job, getting out stains that I wasn't sure would come out but they did!!!

Thank you Gabriel, we appreciate your hard work...
JoDee Family
Wellness Chiropractic

Report a concern   August 26, 2022 — Rated 6 out of 10 by K.Y. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The jury’s out because our carpet was still quite wet this morning and we had to go out of town for a week. The carpeting looked great but I’m definitely concerned about it being totally dry before it mildews. The chairs were perfectly dry, it’s just the carpeting I’m not sure about. (We did set our AC fan to max settings and have the temp on the higher side while we’re gone.) Fingers crossed it finishes drying - I’ll up my rating if that’s the case.

Report a concern   August 26, 2022 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

My associate was cheerful and did his job with out complaint, my carpet looks clean and without chemicals!

Report a concern   August 26, 2022 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Always wonderful service. Marcel is wonderful.

Report a concern   August 26, 2022 — Rated 0 out of 10 by J.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My couch still looks dirty / the same as it was before the guy came… and there are like streaks where it got cleaner than other streaks where it’s still dirty? $250 for this?


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