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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service
On time arrival. Excellent, and long lasting results. ZeroRez tech, Marcel, knows how to get top cleaning perfection. ZeroRez, the only way to go!
Cleaned my carpets with no chemicals…fast and friendly service. Always a great job
Jason showed up on time and did a fantastic job.
Excellent!
Maurice was wonderful 👍🏼
I’d use Zerorez, and most definitely, him again and again
Lynne
Timeliness; courteous technician
It took way to long to clean such a small apartment. The last time I do not remember it taking so long. The job was very good though.
Job well done! I was so worried that my carpet wouldn’t come out clean. Your technician Edwaurdo was great. He was very professional and did a very thorough job.
I love zerorez for cleaning my tile floors. The company is so conscientious about the care of your tile and floors. My tile looks brand new again!
Carpet gets very clean. Men who work for this company are very nice. I have used them more then five times now. No problems ever.
The service I received was 5 star. Our couch never looked so good.
The technician was so very polite and knowledgeable, his name is Francisco. I’m very happy with the job he did and would most certainly recommend this company.
Whenever it’s again need - I won’t hesitate to call and have them come out to shampoo my carpets once more.
The service was very quick and our carpet is very clean! Jeff was very helpful and gave us great tips and thoroughly explained how to dry our carpet fast.
The service has always been great ever since I started using Zerorez in 2009. Thank you!
Excellent job! our 1966 tiled hallway looks brand new! carpet looks great too and all with no toxic scent!
Julio the cleaner was very nice and every thing went smoothly!
Julio the technician was very friendly, knowledgeable and flexible with his schedule to clean 4 different units in our building. Zeroez said that he would arrive by 10:00 a.m. and he showed up by 8:30 a.m. He wore booties into the units to keep from spreading any outside dirt and he was quick and efficient. Great service and attention to detail.
Carpet looks great after cleaning by Zerorez.
No odors or stiff feeling to carpet.
Tech works extra on the really dirty and/or matted down spots.
I will continue to only use Zerorez for my cleaning needs.
Carpet cleaning job was excellent. However, wet soap/water left a film on my hardwood floor at the entryway which is now damaged. I cannot remove the water damage to the veneer.
The technician Jonathan was great. The carpet is 25 years old and looks great again. You know the old saying, "Make My Carpets Look Great Again.
I recommended your company to two of my neighbors . Reasons ? On time , polite , great job with both carpets & tile . I am handicapped & they moved furniture , were careful with things & added an extra room as requested . Will continue to use your company .
On-time, thorough job and great technician in Julio
They came early. Did everything we wanted and were very pleasant workers
Our technician was very professional and did a super thorough job.
Commitment,price
Excellent cleaning service, very professional and fast.
Fast, efficient, and very professional.
On time and thorough!
I don’t know how long we have used you but think it is 2005 or so. We have always had excellent service from booking to technician. There was one exception in 2011, but that was it.
We have had a 1 story home with 3 carpeted bedrooms and an area rug since we remodeled in 2016. So it’s pretty much the same job every time.
This week, we showed up at 11:49 for a 10-12AM slot, and the technician wanted to discuss my job and price, which I was surprised at. In the end he was looking at the wrong job, but ticked me off enough I just wanted him to leave. I ended up calling the office and talking to Brian, but the tech was so insistent on making his point he wasted 30 minutes on the phone and in debate, and then I had to get off a virtual meeting to call Brian.
I love your work, but I don’t want to call you again for service. This was a sour experience. You are too expensive to hAve dusted up my morning arguing with me on your own quiet process. Your tech insisted it should be $60 more and there was no consideration for my time or frustration.