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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the treatment of my carpet, large rug, and timely arrival. It is always a pleasure to have Zerorez come to take such good care. Thank you.
It is NOT okay to share publicly share my name.
Name removed, Tustin.
Safe and effective. Don’t have to worry about my fur baby being exposed to toxins.
Stairs carpet looks brand new. Great job, Jeff.
Fast service, reasonable price.
Prompt, on time. Terrific job and very courteous
Your representative was pleasant, knowledgeable, and professional. He did a great job.
Great service!
Everything accept the price
Great service. I’ve used you for years and always satisfied
Very professional people.
Service person called, was on time, did beautiful work, was friendly and personable. Would highly recomend your company. Nuf said.
Jorge was great and my carpets look perfect
Consistent, great service from Sal, thanks
I will definitely use Zerorez again. Jeremy did a great job getting my carpets clean and they were dry within 18 hrs. That was a first for us!
Good communication, polite workers, good price. Our carpets look great and it didn’t take too long either. I’d recommend and plan on using again in the future
The work was done by a polite and helpful young man. I appreciate promptness as well as good work.
Very happy with Zerorez
The technician was very helpful and considerate. He did a great job also. I am very pleased with the result.
Sal did an exceptional job. Highly recommend.
I love Zerorez. Our carpet is over 20 years old and has only ever been cleaned with steam, Zerorez is the BEST!! No sticky residue and the carpet looks great even after all these years!
Julio was a great technician, very professional and personable. He did a great job! Thank you so much Julio!
We always count on ZeroRez for carpet and tile cleaning and we are always happy with the results.
Our carpet has never come out so clean, loved the product and loved the end results. Maurice was very professional and very nice....great customer service. We will certainly recommend Zerorez over and over again!!!!
No residue
Communication was just ok. We live in a high rise so a more thorough cleaning was no available as the portable cleaning unit was not as strong. That would have been nice to know. Also, no furniture is moved. Also would be nice to know for those who are unable to move chairs or tables. And post cleaning - how long before you can walk on the carpet, move furniture back. Drying time, the use of fans to dry. None of this was brought ip. Sll should have been.
The technician was very good, helpful and the carpet came out cleaner than anticipated. So in the end we wete pleased. Thank you
Easy to book an appointment and the people who come to do the work are very courtious and pleasant
The carpet turned out beautifully..
The gentleman was very knowledgeable and did a excellent job
Great job!
You leave my carpet clean and sanitary and your employees are thorough and polite. I have not been disappointed in I believe 15 years,
Thank you.
I specifically requested, through the management office at my office complex, that any items in my office that were not already moved should be just left in place.
This was not done. A large silk plant (tree) was moved to the balcony of my office and laid on its side. This resulted in a number of small branches and leaves to be broken off this plant. This shows no consideration for the delicate nature of a silk plant.
I am not trying to find a shop to repair this, if possible. I will be forwarding this bill for repair to your company for payment.
I have used Zerorez for years. I like that there is no residues that soaps can leave behind to attract more dirt.
Service was efficiently and effectively carried Outland "Eddie" who did the actual work was a delightful and professional person who rprsentd your company well.