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based on 34655 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can't begin to tell you how pleased I was with the whole process. The young man who did the work was courtious and did an excellent job both on the carpet and cleaning the sofas. He was gracious to the enteruptions from neighbors and took the time to answer there questions. The whole experience was pleasant from my first call to the finished project. Thank you!
I wasn't there when the work was being done, but the results are GREAT !!! My carpet wa horribly dirty, I couldn't believe they got up the stains and dirt. I would DEFINITELY use their services again!
The result.
Josh was a very nice man and did great work in a resonable lenght of time. The process is great. It leaves my rugs clean, soft and stain free. We have a cat!!
I wish you had this service in Palm Desert for us to use in that house.
We will be using Zerorez over and over again.
Thank you
First name removed Evans
Technician Tom was very professional, friendly and very thorough. I love the way the carpet feels after it has been cleaned with this process and I feel good that the carpet is free of soap and odors.
Very friendly. Extremely happy with how clean the carpets got. Didn't try to up sell anything.
Great Job! Your technician Robert was first rate and highly professional. A really tough job completed to perfection. We will certainly call you folks again.
Thank You
while Paul was very professional, he did miss some spots and stainsp
The carpets are clean and the technician was great.
clean clean clean...
The tech showed up on time and was very friendly. My carpet on my stairs looks brand new. I had them cleaned 8 months ago and they never looked cleaned to me, but again it was a different process not zerorez. I already have given recomendations to use you to 3 friends.
Good service
I liked the results. My carpets look great. Only problem: I was supposed to get a $25.00 discount, and the tech did not give it to me. I didn't catch it until now.
Your tech was friendly, answered questions, left the house clean.
The 'tech' - (to call him merely a "tech" is an insult) Robert, was amazing, professional, courteous and accommodating. His knowledge and skill sold me. Based on his performance, (and his performance alone) I would recommend the company. I felt that the process to get him to the service call was disjointed and spastic at best.
First name removed Dental called on Thursday 5-31 for an emergency carpet cleaning....Talk about speed service. ZEROREZ you guys are the best!!!!
The gentleman who cleaned our carpet was very knowledgable an courteous. I love the fact that it wasn't full of chemicals!!
Technician was very knowledgeable, worked hard to get me the best result, was punctual and polite. Great team!
So far everything
Great Technician, Great Job, Good Price!
I had the option to schedule a visit by phone or E-mail. I chose E-mail and received my appointment quickly and efficiently. I called the service center with queswtions which were answered professionally and correctly. The technician, Marcel, was courteous, showed up on time (even called and asked if he may come early) and was obviously experienced and knowledgable. He behaved as if the business was his. The job came out far better than my expectations.
Not clear on what furniture would be moved for cleaning, some damage to wall when moving chairs, didn't put away hose being used, carpet has somewhat of crusty feel instead of original soft feel and water left for us to cleanup along stair wood side trim.
On time. Friendly technicians, quality cleaning.
I like the fact that they do what they say they are going to clean and do a very good job. I have recommended them to friends and family.
They did a good job. Our carpets are nice and clean.
I love that my carpets are totally clean without those harsh chemicals- my kids can be laying on the carpet the same evening and I know that they are safe. My technician, Livingston, did an amazing job and was kind to my kids. He did a great job.
Call Center: e-mailed the schedule and called the day before to confirm. Technicians: very professional how they interacted with our senior residents, knowlede of their equipment and the Zerorez process. Showed up on time. Worked well with our crew to make sure our residents were safe around the vacuum and water hoses that were strung throuogh our hallways ( about 600 ft.)
very helpful and courteous.
I was really impressed with how the carpets turned out. Great job!!!

I particularly liked that I was able to make an appointment within 2 days of my request. I was having 50 people over for my husband's birthday the next weekend. He was very polite and informative as I hadn't cleaned this carpet in some time and had spots that I thought needed special attention thinking they were mold( they were greenish) when in fact they were just spots that had taken the color out of a section or two from the sun. Special care was take for corners of the walls were the hoses would touch. My husband (and I)was absolutely AMAZED at how clean the rub FELT afterwards because it didn't have that "crunchy" feeling from the dried soap as it had with all the previous cleanings. My carpet was installed in 1984 and it looks as good as any carpeting 1/2 it's age!!!!
Thanks ZEROREZ!