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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
I will call you again he did a really great job and nice man The Ingrams
See prior review supplied on google
Excellent customer service. Professionalism, extremely knowledgeable. They get the job right.
Always professional and friendly. Always on time. Quality of cleaning is not only consistent, it's leagues better than any of the many competitors we've tried.
Thanks Sal!
Sal does a great job and is very agreeable.
Technicians are professional, thorough and adhere to high quality standards, Max did a great job and was wonderful to interact with.
You came back twice to address two spots on the carpet in the Casita and they came right back and yet you still charged me
Long term employee very knowledgeable
did a nice job and was nice
quick efficient great job nic.e person
Ease of booking appointment online. Reminders by texts of service date and time. Prompt arrival and courteous service person. Happy with cleaning job.
Sal our technician is great !!!
Gets the floors, showers and bathtubs clean.
The experience from start to finish was 10 out of 10 and our technician Sal was the cherry on top. he made me and my husband feel completely confident as he was very communicative and polite from start to finish
No smell and quick service.
Awesome service. Matt in Mission Viejo is an amazing employee. Did a great job.
Carpets are never soaked …staff are quick efficient and nice
Technician was on time and businesslike, did a great job. The carpets look as good as I expected.
My Zerorez tech was on time, courteous and quick with his work.
Thorough
Not toxic
Friendly and helpful technicians
Arrive on time
Careful with furniture and objects
They dry quickly and they are really clean.
Later than expected time.
It’s fast! The guy that did the service was friendly and the carpet seems to be clean. We didn’t really have any stains to take out except for normal ware in areas we walk.
Our technician Jorge is very professional and does an exceptional job. My carpets look great.
Jeff was professional, on time and got right to work. My sofa and carpets look fabulous thanks to his good work. I am a repeat customer and will continue to use this ZeroRez group.
Tech showed up on time and was friendly. Job done in a profession manner.
I would recommend Jeremy in Orange County 100%, not sure about Zerorez Los Angeles??? But Jeremy did an outstanding job! I've used him before and I will continue to schedule him when we need rugs, carpets, and sofa cleaned. Thank you for a great job!
The people (phone rep and service man) were very nice but we are not pleased with the results. The carpet does not look much different than before (I took before and after pics). The service man added in the pet treatment and deodorizer at no additional cost but the pet areas treated are still discolored and smell. I am glad i didnt pay for that because it was not effective. The home is in a mobile park amd they frequently resurface the streets and therefore we track im the oil/residue from the street. Perhaps Zerorez is just not the right treatment for carpet with that source of dirt. If it is then perhaps a more thorough technician would get more dirt up. The tech was maybe activley working on the two rooms 45mins at most.
ALL WAYS ON TIME FRENDLY