Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2013 — Rated 10 out of 10 by K.E.M. Zerorez Los Angeles
What do you like about our products and services?

Dana was wonderful! Did a fabulous job for me. The carpets and couches look like new! Thank you.

Report a concern   June 23, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

not the tradition chemical based solutions. dries faster

Report a concern   June 23, 2013 — Rated 10 out of 10 by N.F.D.H. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule appointment using online scheduling.
Call before arriving for appointment
Uniforms and logo truck used during the service
Cleaning was fast and didn't leave the carpets really wet
Profesional and courteous service

Report a concern   June 23, 2013 — Rated 9 out of 10 by Paula Godwin Zerorez Los Angeles
What do you like about our products and services?

Everything..It was a very pleasant experience.

Report a concern   June 22, 2013 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Always on time, well-organized, friendly, nice servicemen who do a great job! What's not to like?

Report a concern   June 22, 2013 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

I've used your service twice. Both times the men did a good job and cleaned up afterwards.

Report a concern   June 22, 2013 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Michael was very informative and helpful in explaining what he was doing. He was very professional and I will be even calling back myself for my next carpet cleaning.

Report a concern   June 22, 2013 — Rated 10 out of 10 by Beverly Andrew Zerorez Los Angeles
What do you like about our products and services?

No soup residue or chemicals involved in cleaning process / quick drying

Report a concern   June 22, 2013 — Rated 9 out of 10 by Elaine Archer Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a great job of cleaning my very dirty carpet.

Report a concern   June 22, 2013 — Rated 10 out of 10 by P.A.B.F. Zerorez Los Angeles
What do you like about our products and services?

Service and product are excellent. Brian, the technician, was outstanding. Professional and courteous.

Report a concern   June 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt, friendly, professional with excellent results!

Report a concern   June 21, 2013 — Rated 9 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Carpets are Very, Very clean! There's no residual smell. They dried faster. Technician was thorough and professional. Will recommend to others.

Report a concern   June 21, 2013 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Very professional, carpet looks great, dried quickly,green product

Report a concern   June 21, 2013 — Rated 9 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

nice tech. and quick service. Carpets look great!

Report a concern   June 21, 2013 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

No soap residue.

Report a concern   June 21, 2013 — Rated 10 out of 10 by Celeste Hill Zerorez Los Angeles
What do you like about our products and services?

After using many carpet cleaning companies in my lifetime, Zerorez has delivered on their ability
to get my carpets clean and remove unsightly stubborn stains.

Report a concern   June 21, 2013 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Efficient customer service and courteous, professional technician.

Report a concern   June 21, 2013 — Rated 10 out of 10 by Y.S. Zerorez Los Angeles
What do you like about our products and services?

You have a good product, no soap. My carpets and sofa look like new. Michael took care to protect my stairs and walls from getting messed up from the hoses. Over all he did a great job and I have recommended your service to my neighbors.

Report a concern   June 21, 2013 — Rated 7 out of 10 by N.S. Zerorez Los Angeles
What could we do to improve?

Office and customer service staff in office is my only complaint

Report a concern   June 20, 2013 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

Looks great!! Happy with the floor repair!!

Report a concern   June 20, 2013 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Fast,efecient service.

Report a concern   June 20, 2013 — Rated 5 out of 10 by C.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Some spots weren't as clean as we thought and it really took way to long to dry. We had to kep dog at moms one more day because it still wasn't dry 7 hrs later.

Report a concern   June 20, 2013 — Rated 10 out of 10 by G.E.J.C. Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   June 20, 2013 — Rated 10 out of 10 by F.P. Zerorez Los Angeles
What do you like about our products and services?

The carpets are beautiful and the tech that came to our home was excellent.

Report a concern   June 20, 2013 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

How fast and clean you are.

Report a concern   June 20, 2013 — Rated 9 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

the first time I used Zerorez, I was amazed!!! it seemed as though every spot was removed and all the dark areas went away and my carpets looked brand new for a long time.

I was a bit disappointed in yesterday's cleaning - because there were remaining spots and all my carpet edges around my tile kitchen and back into the carpet about 1 to 2" were very dark as if all the dirt was pulled from carpet but remained along the edges. I don't mind spending the money, but I was disappointed today when checking it out after they were dried and finding spots and all edges blackened.

Also, the very first time I used Zerorez, the technician brought in soft plastic cones used as bumpers when the hose was against the wall corners. I was super impressed the first time and that is why I called Zerorez again.

Report a concern   June 20, 2013 — Rated 10 out of 10 by C.J. Zerorez Los Angeles
What do you like about our products and services?

My carpets are clean! Many other carpet companies the stains seem to come back once the carpet dries. This has not happened so far. The gentleman that came to my house was more than accommodating! In addition, my dog put a meat bone on a white chaise and the blood from the meat ran onto my white linen fabric. The gentleman knew how to treat the stain and it is completely gone. He saved me an enormous amount of money that I would have spent having the chaise reupholstered. I can't say enough about his knowledge and efficiency.

Report a concern   June 20, 2013 — Rated 9 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Thorough cleaning and friendly services.

Report a concern   June 20, 2013 — Rated 7 out of 10 by R.A. Zerorez Los Angeles
What could we do to improve?

have some type of "loyalty" program to keep me from shopping around...

Report a concern   June 20, 2013 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

I loved everything about your service. My carpet looks brand new again!
Dennis Smith was very courteous and did an excellent job! I have already recommended Zerorez to my friend and family. Thanks again!


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