Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2013 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Professional service staff
Report a concern   July 5, 2013 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Very clean results! The technician seemed knowledgeable and was courteous. Thank you.
Report a concern   July 5, 2013 — Rated 9 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

I like to no soap technique, I do not like the equipment/truck issues I experienced in the past
Report a concern   July 5, 2013 — Rated 10 out of 10 by B.B.H. Zerorez Los Angeles
What do you like about our products and services?

We have used zerorez several times now to clean our tile and it always ends up looking like brand new- the employees have always been very professional in prepping our house before and after the cleaning process. We would definitely use zerorez again
Report a concern   July 5, 2013 — Rated 10 out of 10 by Saul De La Vega Zerorez Los Angeles
What do you like about our products and services?

Livingston,was the individual from your company that came out on Tues, he was on time, very professional, he had an answer for all my questions,VERY VERY HAPPY with my carpet results.
I have already recommended your company to my family over the holiday.

Thank you & Great Job!
Report a concern   July 5, 2013 — Rated 10 out of 10 by J.M.S. Zerorez Los Angeles
What do you like about our products and services?

The stains do NOT come back a week after cleaning.
Report a concern   July 5, 2013 — Rated 10 out of 10 by L.S.N. Zerorez Los Angeles
What do you like about our products and services?

It the fact that harsh chemicals are not used.
Report a concern   July 5, 2013 — Rated 10 out of 10 by Vicky Christian Zerorez Los Angeles
What do you like about our products and services?

All natural, no chemicals & no residue.

Jorge was very professional. He took care to protect the corners from being damaged by the hoses. He was able to answer all of my questions. The carpets looked great when he finished.
Report a concern   July 5, 2013 — Rated 9 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Bret was great
Report a concern   July 5, 2013 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

The tech was on time, professional and had an outstanding attitude. Well done!
Report a concern   July 5, 2013 — Rated 10 out of 10 by L.Q.L. Zerorez Los Angeles
What do you like about our products and services?

We enjoy working with Zerorez for the simple fat that you are responsive, helpful, and the job is always done well.
Report a concern   July 5, 2013 — Rated 10 out of 10 by Leroy Maxwell Zerorez Los Angeles
What do you like about our products and services?

I appreciate the professional approach each time they come to my home. They have always done an outstanding job for us. Did find the cost to clean the floor tile a little expensive though. The floor sure did look great after their professional cleaning.
Report a concern   July 5, 2013 — Rated 10 out of 10 by Scott Sheppard Zerorez Los Angeles
What do you like about our products and services?

Excellent service and performance in every way!
Report a concern   July 5, 2013 — Rated 10 out of 10 by Pam Eshelman Zerorez Los Angeles
What do you like about our products and services?

Very effective and efficient! We had great service and it took very little time.
Report a concern   July 4, 2013 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Keith did an excellent job. I honestly have never seen my carpet so clean. I was impressed by his professionalism. My real estate agent recommended Zerorez and Keith. I was very pleased. Thank you!
Report a concern   July 4, 2013 — Rated 10 out of 10 by Steven Vannelli Zerorez Los Angeles
What do you like about our products and services?

you did a good job
Report a concern   July 4, 2013 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

The fact that you do not use soap to clean the carpets, which would leave a residue to atteact dirt.
Report a concern   July 4, 2013 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Your services keep my carpets cleaner than other carpet cleaning services.
Report a concern   July 4, 2013 — Rated 10 out of 10 by J.C.L. Zerorez Los Angeles
What do you like about our products and services?

very good job
Report a concern   July 4, 2013 — Rated 1 out of 10 by K.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The area rug is not cleaned, it is the same as before. Very disappointed. I request refund but they don't do that?
Isn't customer satisfaction matters the most in business?
Report a concern   July 4, 2013 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

The quick deep clean
Report a concern   July 4, 2013 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with how well the system cleaned the carpets.
Report a concern   July 4, 2013 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Your service person was efficient, very nice, and did a great job. Our older carpet and couch look brand new! He called before he came, and was wearing your company's logo, and came in your company's truck, which I appreciated very much.
Name removed Huntington Beach, Ca.
Report a concern   July 4, 2013 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Able to respond on short notice and did a great job. Sam Lorado was my technician explained everything along the way. Very pleased.
Report a concern   July 4, 2013 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Great response time. Friendly staff and service people. Reasonable rates. Great results!
Report a concern   July 3, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

I thought I needed new carpet until you cleaned it. I now think it has some life left in it. Thanks Zerorez!
Report a concern   July 3, 2013 — Rated 10 out of 10 by A.I. Zerorez Los Angeles
What do you like about our products and services?

Your carpet cleaning method using alkaline water and a citrus solution works. There are no more dirty soap or chemicals in my carpets. That's why they stay clean longer. The customer service is also excellent.
Report a concern   July 3, 2013 — Rated 9 out of 10 by Rita Segreto Zerorez Los Angeles
What do you like about our products and services?

Carpets come out very clean
Report a concern   July 3, 2013 — Rated 10 out of 10 by Nelson Lopez Zerorez Los Angeles
What do you like about our products and services?

Carpet looks clean , tech was polite and explain detail of process.
Report a concern   July 3, 2013 — Rated 10 out of 10 by L.G.A. Zerorez Los Angeles
What do you like about our products and services?

Robert

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