Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35120 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Marcel did an excellent job. I am very pleased.

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Great job by Brandon cleaning the carpets.

Report a concern   May 28, 2026 — Rated 10 out of 10 by H.F. Zerorez Los Angeles
What do you like about our products and services?

The work was performed exceptionally

Report a concern   May 27, 2026 — Rated 8 out of 10 by G.S. Zerorez Los Angeles
What could we do to improve?

TELL PEOPLE ABOUT EXTRA CHARGE FOR AREA RUGS

Report a concern   May 26, 2026 — Rated 9 out of 10 by O.S. Zerorez Los Angeles
What do you like about our products and services?

They were on time and finished a timely manner.

Report a concern   May 26, 2026 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Quality carpet care at a reasonable price

Report a concern   May 25, 2026 — Rated 10 out of 10 by T.T. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent and the technician Brendon was great to work with!

Report a concern   May 24, 2026 — Rated 9 out of 10 by Julie Hall Zerorez Los Angeles
What do you like about our products and services?

The carpet felt softer after it was cleaned and the staff were all very nice and professional to do business with. Thank you for all your help.

Report a concern   May 24, 2026 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Jason was excellent, our carpet looks brand new. Thank you for your professional, prompt service.

Report a concern   May 24, 2026 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

I still like the fact that there is no chemical residue. I especially like my technician, Eduardo. I always use him. He's very knowledgeable and thorough. He takes the time to do a very good job. I always recommend him to others as well.

Report a concern   May 24, 2026 — Rated 10 out of 10 by W.C. Zerorez Los Angeles
What do you like about our products and services?

Carpet tech did a great job.

Report a concern   May 23, 2026 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

They use just steam to clean carpet. It was dry overnight and beautifully clean.

Report a concern   May 23, 2026 — Rated 9 out of 10 by T.A. Zerorez Los Angeles
What do you like about our products and services?

On time the work was as I was told

Report a concern   May 23, 2026 — Rated 10 out of 10 by Chris Harold Zerorez Los Angeles
What do you like about our products and services?

I like that you don't use harsh chemicals

Report a concern   May 23, 2026 — Rated 10 out of 10 by H.A.W. Zerorez Los Angeles
What do you like about our products and services?

professional, punctual. reliable, thorough cleaning. Polite and courteous.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Bob Bochniarz Zerorez Los Angeles
What do you like about our products and services?

Thorough cleaning results with fairly rapid drying.

Report a concern   May 22, 2026 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

I love Marcel who’s been taking care of my carpets for years

I love that you use water and not soap

Report a concern   May 22, 2026 — Rated 10 out of 10 by Suzanne Owens Zerorez Los Angeles
What do you like about our products and services?

Totally professional and considerate, from my first interaction to arrange this service, through the final contact. The results are amazing and as perfect as I hoped they would be.

Report a concern   May 22, 2026 — Rated 5 out of 10 by V.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The machine or whatever stretched my chairs and now the material that was taut is no wrinkled

Report a concern   May 22, 2026 — Rated 10 out of 10 by H.F. Zerorez Los Angeles
What do you like about our products and services?

The service was exceptional; the technician was on time and did a great job. Zerorez is highly recommended

Report a concern   May 22, 2026 — Rated 10 out of 10 by Jim Baker Zerorez Los Angeles
What do you like about our products and services?

Our area rugs came out very clean and fresh to walk on.

Report a concern   May 21, 2026 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Very knowledgeable technician. The job was well done!!!

Report a concern   May 21, 2026 — Rated 10 out of 10 by E.K. Zerorez Los Angeles
What do you like about our products and services?

The operator was very polite and efficient, I had some serious spots to remove and in a reasonable amount of time, when he was finished my carpet looks like new

Report a concern   May 21, 2026 — Rated 10 out of 10 by William (Bill) Soqui Zerorez Los Angeles
What do you like about our products and services?

everything

Report a concern   May 21, 2026 — Rated 10 out of 10 by Carla Moore Zerorez Los Angeles
What do you like about our products and services?

Good quality cleaning at a reasonable price

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Good job cleaning carpet.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Sal was very personable and professional. He did an excellent job in cleaning our shower.
I would request him again.

Report a concern   May 20, 2026 — Rated 0 out of 10 by B.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician was late.
He said the counter tops were not on his work order even though we saw it on his paperwork. He said that was not included in the price and wanted to charge me more.
The hardwood floors look like residue on them when completed.
He basically mopped the house and the job was completed. withing 1-2 hours.
The floors looked more chalky when he was done rather than improving.
Not a good experience.
We had the house empty and ready for him, but were disappointed in the outcome.

Report a concern   May 19, 2026 — Rated 10 out of 10 by Michelle Hatch Zerorez Los Angeles
What do you like about our products and services?

Our service technician was professional, timely, helpful, and overall very nice!

Report a concern   May 19, 2026 — Rated 10 out of 10 by John Karunananthan Zerorez Los Angeles
What do you like about our products and services?

The service tech, Jared was excellent. Did a fabulous job of cleaning our sectional sofa and area rug. Thanks.


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