based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young men, Zak and Mitchell, were very nice and helpful. They did a terrific job! Thank you!
The service technician was very customer oriented. Answered all our questions. Did a great job.
I like the way my carpets feel and look after a treatment.
The team of Luis and Anthony proved to be professional, knowledgeable, friendly, courteous, and patient to answer any of our questions about your products. We have already shared your phone number and the names of Luis and Anthony to two other individuals!
Not sure the added cost was worth the effort.
Great job on cleaning carpets, I was really impressed on the
final results. beautifully done. The men who did the job were
well trained and friendly. I would highly recommend your
company to do the job to all my friends or family.
Cat and puppy accidents are gone.
Great customer service,and the original quote truly is what's charge. Unlike other companies that come to your home,and the price ends up being 3 times as high.
Job was done professionally and in a timely fashion. Glad I used your service.
Richard Tanner
The job looked amazing.
I could not believe how clean you guys got our carpets...I was amazed!!!
Ontime efficient friendly good price
Great results.
Flash clean
Excellent customer service, from the phone calls to the technician (Shannon Antone). Carpets look beautiful. Fair price.
Friendly, knowledgable, helpful staff.
My carpet looks like new every time Zerorez handles my carpet cleaning.
D was extremely competent, knowledgeable and did a terrific job. Many thanks
The professional assessments for the cleaning needs and the hard work of your technician. The attention to detail was noticeable.
great
Jacob was amazing. He did a great job not "selling" but instead EDUCATING me about my situation. Everything he said made logical sense. He is also very thorough. I will make sure to request him by name next time.
carpets look great. Shannon was very hlpful was very professional, was quick & hard working. I appreciate that he didn't try to sell us more services like most service men do.
The tech was on time and he was very professional.
My carpet is 27 years old and Zerorez has cleaned it for many years and it still look like new. By the way it is off-white.
I like the way you show up when you say you will--and the way you send a VM as a reminder. And I also like the way the product cleans. I have old carpets, but they look brand new!
Leave no residue. Good and friendly technician
On Time
Excellent cleaning of very dirty, stained carpet
Pricing was inline with estimates
Unexpected extras did not phase them andthey priced them very reasonably.
Great job
Your office operators have extremely poor customer service. They are rude and demeaning. Your technician dripped sealer throughout the time flirts of my home while doing a demo of your tile cleaning and sealing process. I could not speak to any management personnel and was told the reason was they were at lunch and couldn't be disturbed. I was going to use your service for my tile floors but will not now. I cannot remove the product that was dripped throughout my home. I am a homeowners association board and will not recommend your company unless an apology is given and the tile floors of my home are cleaned back to the condition that they were in before yesterday. My home is 2 1.2 years old. The small rooms that had carpets cleaned thankfully are ok.
Dr Name removed
The technician was so thorough, took his time and didn't hurry the job, was very clean and polite. The carpet looks like new!
Carpets clean and stay cleaner longer Thanks
Efficient, clean carpets, nice employees and teluable