based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I totally enjoy the texture and complete clean look of my carpeting now. I have been totally pleased the three times I've had your company do my carpets, tile and painted garage floor.
I also appreciate that your employees wear covering over their own shoes, so that they do not bring unnecessary items in from other jobs that maybe had excessive dirt, germs and animals or regular street dirt & tar .
Thank you.
Ruth M.
Excellent service and my rug looks like new! Great communication from start to finish.
No soap used! Friendly and efficient service.
I like that there's no residue left behind after having your carpet and rugs cleaned. I also felt that your tech Ben was very professional and courteous.
Very professional and clean service employees. Very thorough and extensive knowledge of all products. Prompt and timely.
I had both my carpets and tile done. Loved the results so much my friend scheduled an appointment with Jarod the very next day !
Rob,the service technician was very professional and good about working with me on both my carpet and tile.
We purchased a home, and the prior owners had cats. My husband and I are allergic to the dander, and Zerorez was able to treat the carpet and get rid of the cat dander! Very impressed, and love how clean and soft my carpets feel.
Guys were great. Explained everything. Carpet looks great
Our carpets have never been cleaner. Great job! I have already recommended Zerorez to many people.
The service was good whatever products used I'm satisfied Jacob and was awesome
quick, clean, efficient
The quality of the product, the outstanding customer service. I have always been very satisfied. More than satisfied.
Still have pet odor after airing for 2 days
Total professionals. On time, great service great prices. Will use again in two weeks on another house. Thank you!
Stick to the price you advertise through the mail and on the radio.
Excellent work. Carpet looks wonderful.
Your staff is great - knowledgeable, respectful, and they do a wonderful job.
The only thing that bothered me was your fuel surcharge to come to my home; you are
already charging me to clean the carpets, why tack on fuel charge?
Not a very customer oriented way to do business.
On plus side, the carpets came out very well. I was surprised that they managed
to rid the carpet of all the stains in my office.
Provide specials and or incentive for referral to business
I like the fact that there is no residue left behind.
Shannon was prompt, professional, courteous and friendly. He helped to educate us on tile and carpet cleaning to determine what we needed. My carpet looks like new again. The fact that there are no lingering chemicals, just makes it that much better. I will use Zerorez and request Shannon in the future.
The friendly staff and reasonable prices.
Carpets look great and stay clean longer.
Honesty presentation and no soap
The quality service and no chemicals. Ben was excellent!
The cleaners who came were very friendly and considerate. They did a great job. I also like that the cleaning is chemical free. Thank you so much!
Good job, nice guy.
I am a repeat customer and I have always been happy with the job you do but this last time I was disappointed. I think the cleaner rushed the job and left my carpets too wet. Carpet took overnight to dry and I could feel how wet they were when i walked on the carpet after he left. The carpets felt crunchy the next day, this had never happened before with your company. $350 for less than 2 hours of work is too much.
1st apt was 3 plus hrs late and ended up being done at night. I did pay for pet odor removal and the apt had to be resheduled due to the fact that the smell was still fragrant. For the 2nd apt, I asked that the tech have a blk light to find all pet stains and was told that they would make sure the tech had one. Well the 2nd apt was 2 hrs late and no blk light. I was told we could reschedule by the tech. This has been a complete disregard for my time and possibly a waist of money