based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The products you have to offer. Zach was very easy to talk to and did not pressure us at all. His recommendations were good.
Customer service was professional and friendly. Final product was effective. No after smell when shampooing was complete.
Clean, Fast Reliable and effective.
My carpet and tile look amazing. Rob was a fantastic service person,
on time with the appointment, very professional and cleaning done right.
Service was as promised and expected. Justin Diaz, Technician, arrived within timeframe quoted, explained all services available, made recommendations, answered all our questions, was very polite and professional, completed the work in a timely manner.
Enjoyed the customer service. Wil was very professional and thorough. Did a great job cleaning my carpet
Quick and easy. Very thorough.
show up on time,go over the job, little desturbance to customer
Carpets actually came clean. I have waited on doing the survey to make sure the dirt spots did not return. I am very impressed!
The technician was pleasant, and wasn"t pushey. He was able to get the carpets totally clean the first time.
Efficient and courteous technicians , carpets look great
Services is pretty good , we are satisfied with the work that Dmitri has done , very nice
Person .
smell, the technician was polite and answers all my questions
Great service
The guys that do the cleaning are very knowledgeable and friendly. Plus the carpets come out looking great
I have used Zerorez for years. My extremely old carpet always comes out looking like new except for this time. The young man said it looked like it did not need a deep cleaning so I am wondering if he didn't mix a strong enough solution. Looked a bit dark and not real clean.
Professional and knowledgeable.
Benjamin, the gentleman who cleaned my loveseat, was very professional, courteous and informative of what would be used to clean my loveseat. I have pets and he understood the importance of no chemicals which would harm them. He was very diligent and thorough in his work and showed up promptly at the appointed time. It looks SO much better and the appearance is vastly improved! I am very pleased with the results.
Excellent service!
Being on time and completing designated areas. Very flexable and do a good job at a fair price. Stays in contact for satisfaction and scheduling next service
Technicians were very clean & professional. They asked a lot of excellent questions about how I live in my home before they even started their work.
The guys were great and did a fabulous job.
My rugs look new and no odor
Professional service and no residual odor after cleaning.
Matthew was very courteous and professional. We are very pleased with the job well done.
He cleaned both carpets and tile for us. We would definitely call him back. Thank You .
Friendly, Polite, Efficient
Very professional service. Jay explained everything to me, gave me a quote of cost of the total. He called before he arrived to alert me and was right on time. Afterward he put things back neatly , was courteous and well informed to answer any questions I had.
Technicians know their business and familiar with all services offered. They have always been prompt and polite.
It was quick, efficient and done right!