based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wil, the Zerorez employee was great. I really liked him. The service cost more than I was expecting.
Justin took care of all problem areas. When completed I was satisfied that he did his very best with my 23 year old white carpet! It looked wonderful.
fast ,quick and a very good job
Shannon was great! He was efficient and did a great job. Got out all the spots.
You're advertisement does not mention a eight dollar transportation fee. And you mention a guarantee in your mailers but it does not mention that it only applies to deep cleaning. This is unethical in my opinion.
Carpet and tile look great . Very professional technicians
Lower price for urine stains.
I like the idea of no chemicals and my carpet looks fantastic. Luis was s pleasure to meet and a great representative of Zerorrz
I gave my feed back in a text immediately after it was done.i would have given you a ten if you didn't keep bugging me with surveys. I don't like surveys. Our service provider, Wil was great.
Excellent service and courteous knowledgeable employees.
Excellent service.
All the zero residue and stuff sounded great, but after the carpet is all dried aout, I don't see any difference than normal steam cleaning.
Carpets came out very clean. Took away all stains and spots.
Jerod Phipps did an excellent job. We talked about the previous service problem I had. He certainly is a credit to your organization.
My carpet is old, & cheap quality. its original carpet when house was built. It had been DIY shampooed several times. For well over two year's I have heard zerorez commercial's on talk radio 720AM. on my way home I passed zerorez store on Dean Martin Rd, decided to call, schedule appointment.
When the tech's started, I asked about the process, to wit was totally explained, they told me they use high alkaline Ph water. To which I am familiar with alkaline drinking water. As I observed, I was simply blown away what I was observing. Even though this is cheap carpet,
it simply looked brand new. I plan to replace this carpet, but for now I feel I can hold off for 12 months. I also had the A/C air ducks cleaned. Needless to say, the tech's at zerorez, did a fabulous job, on carpet & air ducks.
I most definitely, highly recommend this company and the method they use. I am 100%.100% satisfied. I will be using zerorez again.
Extremely satisfied,
Vicki C.
Oct 2016
My carpets ae so clean.cleaner than any other carpet shampooing co. Ever got them.
Excellent job. Great customer service.
Brad
Luis was very professional and explained my options clearly. This is the second house that Luis has done for us and he did a great job in both. His assistant Victor, was very nice too and worked just as hard. The ducts in this house were awful and Luis took a before and after picture for me on my phone. Wow, what a difference. The tile they cleaned turned out beautiful too!
No residue and friendly, professional personnel.
Service was performed excellent and with professional person.
The person I spoke with and person who came to do the work were both very professional and courteous. They did a great job and we are very happy with the result. Our old carpet hasn't looked this good for a long time.
Thanks
Jerrod was Very professional and did an outstanding job. I will definitely recommend your services.
CLEAN, CLEAN CLEAN,
Courteous customer service. My technician Zack was really cool. Got everything I asked done right the time.
Great service. Great products. Fantastic job.
Price and quality of work.
Carpets come out like new and the Tech that came to the house was professional and great to work with.
I feel my carpeting gets cleaner than other services.

Very friendly and my carpets smell and look great. The only thing I was a little disappointed about was the price for cleaning a rug and not really seeing much of a difference. However, overall I was pleased and would reccomend the carpet cleaning to others.