based on 39731 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly people and a great job
great service, rep very friendly and efficient did a great job. A credit to your organization.
That the work is always done correctly by a courteous professional in a timely manner and in time.
Excellent customer service, period. Very knowledgeable in explaining what is needed to bring your carpet back to life plus an accurate quote before they begin working.
Zerorez always does a great job, my carpets look new! Their staff is always professional and courtesy. I have only used Zerorez for my carpet cleaning and would highly recommend them. You will not be disappointed.
The carpets look like new! They were able to remove the cat urine and smell from several areas. Both Chris and his partner were very professional and courteous. I would highly recommend them to anyone. Thank you for doing a great job!
Always great service and great job
Jacob showed up on time and did an amazing job on the 3 floors he did. They have not been cleaned in 4 years, and now look like new.
Knowledgeable, did a great job and I didn’t have to do it.
Stephen did a good job but I did not get an invoice. Please email to me at Email address removed
I already sent y’all a text saying how pleased we were with the results of your service and the outstanding job performance by technician DAVID.
The carpet looks great, the guys they sent knew their stuff, they were on time.
We have used Zerorez in the past and we’re pleased with the service.
The results were great. The carpet and tile looks amazing. The only issue is that the cost was much higher than expected.
Friendly service tech (Calvin), on time, good price, satisfied with results.
The guys that came were fine but casually stole $16 off of my nightstand. We were quoted $170 and they recommended a pet cleaning which we agreed to assuming it would be a reasonable additional fee. The final bill was $300 almost twice the quoted price... This is for a 1200 SQ foot house. That's crazy.
Louis and Andrew arrived on time, we’re very polite and very professional. They were respectful of my home my pants and my time. They did an outstanding job! The difference before and after is amazing! I was ready to trash the Ottomans, now they look like new.
I am very pleased and more than satisfied. Great crew and great job!
Zero rez
The tec was very nice and did a good job. Will use them again and highly recommend them
Like the name suggests, I love that it's 0 residue.
Dear Zero Rez,
I am not sure it is so much disappointment as perhaps my expectations were too high. I was hoping the pet odors would significantly decrease. However, once dry, it still smelled like pee, despite the pet bio clean. I'd love for a technician to make a second run down my staircase (problem area), but do not know if that is possible, or if we achieved the maximum effect.
~First name removed Masterson-Last name removed
Carlos did a really great job, would recommend him to anyone who need carpets cleaned. We are very pleased, Thank you.
end results excellent
The technician is well versed, very professional and hard working.
Really good representative who did a very nice job
I liked the suggestions the tech made and how he resolved my issues but I didn't feel like he was trying to insist on things I didn't need or want. I like the no soap in the carpet and also my issues were resolved.
Carlos and Jonathan were wonderful. They were very thorough. They explained everything they would be doing and made recommendations for additional and future services. They cleaned up everything and the carpets look and feel great.
Barnes and Jake did a fantastic job
Great response and knowledgealbe staff. Brian came when promised and did a great job!