based on 39730 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A good job done, but very expensive.
The technition was very knowledgeable and efficient.
Like the communication on arrival time. Love that no harsh chemicals are used.
Chris did a great job! He got rid of the awful pet smell that we’ve been dealing with. He was friendly & helpful!!
The service was prompt and very professional! He stopped to show us progress and got really excited about his job.
It worked, my carpets look great and I am very satisfied and the technicians were great!!
Carpets are slightly damp but not wet so carpet drys quickly. There is also no chemical smell.
A fellow worker and a radio station
I’ve used Zerorez for years to clean my carpets and they always did a nice job. However, my recent experience to have my tile cleaned was less than satisfactory. The first person who came out (very personable) didn’t quite get the tile clean. As a result they sent a second person who did an excellent job.
The original cost was for $609 , the final cost was $820. Plus tips.
Move lamps and small furniture
Everything was very good - thank you. Quick, efficient, nice employees.
The team did a fantastic job. They were very professional and worked in a timely manner. I would highly recommend their service.
Better screening on the first call . Person taking my order wasn't concerned with the room size. My master bedroom should have been sized as 3 rooms
Very happy with the service. Thank you!!
Showed up on time and did a great job.
Chris and his friend were most friendly and helpful. They were able to clean areas in the rung that I thought were impossible. Love my new carpet. Thank you so much. Yvonne Svensson
Left everything very clean. Dried quickly without lingering fragrance.
Techs are great. Carpet is fresh and clean each time it gets serviced. Pets stains come out.
Affordable, and worked very well
Detergent free resulting in clean and allergen free carpets. Excellent customer service and technicians.
I do recommend you to people I know. I like the response time when I'm making the appointment and I like all the techs you have sent to my house. They are always fast but efficient and very professional.
i liked the quality and the quick service
The customer service was great! The work done on our carpet was outstanding! The carpet looks new!
Prompt! Professional and carpets are so clean!
Fantastic people and always a superlative job. We highly recommend.
Professional and courteous
Easy to schedule service. Confirmation and head's up when service date/time near. Knowledgeable and friendly rep. Service cost and upgrade options made clear before service started. Fast and expedient job.
The carpet is very clean. Your employees are very polite.
Your prices are higher than most.
The Carpet smells very fresh and the technician was very kind and did a wonderful job.
They were on time, professional and efficient. Happy that I looked up the reviews before hand - trust me - they are great and the upgrades made a difference. Grandma is happy!