based on 39731 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michael Jacobs was a great technician!
You were on time and did a thorough job in the amount of time indicated in advance.
Carpets came out extremely clean!
I've been using your service for a few years now and I would not use anyone else! Your service and professionalism is outstanding. I recommend your service all the time. Just did again today!
Good service and reasonable price.
Great staff. Carpets exceptionally clean and dry beautifully. No chemical smell. Reliable. Stand behind they’re work.
The orice was reasonable & the fellow did a great job on both my carpet & tile. Thank you.
Wow! I thought the floor was toast but after your service it looks like a new carpet. I am so glad I don't have to stare at those ugly stains for another year. I would definitely recommend your service to friends. Thank you.
Charged me $350 for 1 closet and 2 small spots on 2 rugs. They worked for less than an hour. $350 plus $50 tip. Then gave me an estimate for $5,600 to clean and seal 832 square feet of marble floor. $7 a foot is criminal. I was born here and I’ll be sure to tell everyone I know to never use Zerorez.
Thanks,
Name removed
Phone number removed.
From the lady on the phone to Michael coming to my house to clean my carpet and tile. The whole experience was awesome and very professional. I will be calling again. Thank you.
Very professional service, my floors look great, and it was easy!
Our service technician was very polite and informative too.
You do a great cleaning job. Plus, you back your product and your personnel are polite and on time.
To start, a very friendly and professional employee came to the house. The quality of cleaning on my disgusting tile floors was amazing. Clean looks good and they cleaned my couch and tile floor beautifully.
I had my tile and grout cleaned and sealed on Friday, June 1. The floors look great and the technicians were nice. The price was double what I was told in April when I had the carpets cleaned. The very high price was after a large “discount.” I have not been disappointed with the quality of the service, but this extremely high price was a deal breaker. I have had zerorez our 4times to my new home, but probably not again because of this.
I already completed the survey.
I would have scored a 10 because I love the results what I don't like is the bait and switch affect giving me one quote and come to my house and give me a much higher quote
zerorez does good work, reasonable prices,professional people.. dont care for upsale pitches.
Quality customer service, my carpets look brand new. Thank you
I was completely satisfied with my first experience with Zerorez and would recommend them to friends and family. They were on time and the gentlemen who came to my home was professional and courteous and took great care not to damage my new tile floor or the wood banisters. My carpets are clean without the harsh smell of chemicals.
Very thorough & friendly & professional.
Brian was very friendly and professional. He took the time before and after to explain how the service works and also gave great tips to keep it looking as great as it does now!
Carpets look great and the service is great
Was super easy and fast and the house looks great!
Upfront with fees, there were no surprises on the day of service. David was excellent and did such a good job that we ended up adding additional services while he was here. It's been a couple of days now since we had the carpets cleaned and they still look great! No sign of prior stains bleeding through. Very pleased!
The Technicians are the best! Knowledgeable and efficient. Carpets dry quickly and look great! Even my 20 year old carpet looks revitalized. Thanks
I like that it is natural and green without using harsh chemicals
Well it's only been one day so we will see. My big concern is residue left over by other companies always gets carpet dirty quickly after being cleaned. I hope yours is what its said to be and that doesnt happen. One complaint I have is that the technicians dumped some dirty water in front of my home leaving a stain in the street that required me to rinse it down due to a warning letter from the HOA... not cool.
Technician was very friendly, and professional. He did a great job and I definitely will use you in the future.
Not a good experience