based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service! Clean floors that don't upset my allergies! And the convenience of scheduling the appointment online. Brian called to let me know he was on the way. He informed me of the final cost before he started. He was very helpful in moving furniture to clean under it and was able to reach areas we had concerns about. Overall , Bryan was professional, friendly, and I will be asking for him next time my carpets and tile need cleaning.
Carpet clean and dry quickly...Price...Service Tech was awesome...Tile floors look great
Quick, punctual appointment.
Zerorez technicians are always professional and thorough. We have used them to clean our carpets many times.
Love that carpets does not take days to dry. Love the cleaniness
i had my carpets cleaned for the first time with zero res a year ago and the results were just okay..so i gave it another try this year and angel and chase did a great job in removing stains and overall look..
thank you..
suzanne
Technician run his steamer/vacuum once in the whole family room and told us because of the age of the carpet and foot traffic that’s all he can do, he told us all the dirts are mostly permanent stains. So we weren’t happy with the finish product results that we we decided to buy a bissell carpet cleaner at Best Buy and after one carpet run our carpet looks cleaner, we wonder if the dry steam was not strong enough compared to the bissell wet steamer, well we four more rooms to do next month
Excellent service.
Arrived on time, friendly, did a great job.
Tech was friendly and in time. Did a great job!
you always do a good job, are on time and friendly techs
Daniel was great! Knowledgeable and very efficient.
Carpets look brand new
The service was great & the tech was courteous & very knowledgeable. I have recommended him to 2 of my family members. I gave my daughter his name & number. I forgot how to spell his name but, I'm sure you know who came out on the 23rd of December 2024. Very pleased customer.
Quality and friendliness
my 18yr old carpet looks brand new and smells devine
Carpet still dirty / stains didn’t come out and smelled after tech left. No deodorizer. ?? Service definitely not like advertised 👎
Didn't do the best job, then all the hidden fees we went from. $120 too $193 I'd never use this company again or recommend them
Service was good completed in a timey manner. Carpets and tile looked much better after cleaning.
Excellent and Professional services were provided. Floors were done by an expert. Looked great.
Technician was knowledgeable and gave me options/recommendations on treatments to get the best results. Carpet looks and feels amazing!
Chase was very kind and professional. I'm so glad he told us about your new pet stain removal. The results were shocking.
Jayden was professional and proficient. He was able to provide a breakdown of beneficial services to add on to the carpet cleaning as well as a cost breakdown. Great job!
Absolutely fantastic service. Arrived right on time. Super friendly!!!!!
Your representative was very efficient, knowledgeable and helpful.
Jay was excellent. He explained all the options and did a great job cleaning the carpets.. would highly recommend Jay of Zerorez
Great customer service. Will who did the service was friendly, accommodating, knowledgeable, and efficient. Highly recommended!
thorough, efficient, service, amazing job on light colored carpet that was very dirty. Friendly staff.
quick and easy
The team did an excellent job