based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Tech was very helpful and nice. A little too expensive.
Great service and personal fantastic work
The hard sell of your worker who was over the top and almost had me cancel it while I was here. Basically said unless I doubled my bill my carpet would smell. It was very unprofessional and unpleasant and he was training someone who by the way was very pleasant inappropriate. I sent two emails, little shocking I have not heard back from anyone
The tech did an amazing job. My carpets look like new again.
The carpet was not damaged and it looked perfectly clean. I also liked how mannerful the workers are.
Inn was very professional and took his time to get carpets clean. Quite mannerisms answered all my questions and did not get annoyed was very helpful
Satisfied with my carpet cleaning
Will be using the service again and will recommend to my friends again
Inn is a great asset to your company
Live the van presentation
I've used Zerorez for years and years. I have used them for garage floor cleaning, rugs, wall to wall carpet and my tiled floors. I have never had a bad experience with this group and would highly recommend their services.
My carpets look new! Great technician, professional , timely and provided excellent results! Thanks Daniel!
The gentleman was excellent and provided great service.
The service tech was very nice and helpful. Prices were much higher than I expected though.
Steve was great!!! Called before my appointment and was on time. He explained everything in detail. My carpet looks brand new!!! I will be doing this yearly!!! Process was very smooth.
Technicians were helpful and clear about options. My carpet and tile both showed visible signs of being deep cleaned.
You are very professional and thorough with your work. Thank you!!
Professional and courteous. Will continue to use
Good technician and service. No damage done and a fine job.
Fast and efficient. Friendly. Got the job done. Very nice carpet cleaners. Would definitely use again.
Profesionalism/ quality / timely services / respect
The zerorez way of cleaning carpets is really the best. They do not leave the carpet soaking wet like others I have tried. I have pets and they have some treatment that removes any odors. The techs are always friendly and professional.
This time, I am not happy how the cleaning turned out. I had stains on the carpet that were not removed. So the carpet cleaning was useless. I wish the person who cleaned would advised me that the stains wouldn’t come off, I wouldn’t pay for the regular cleaning but only ordered spot cleaning instead. The stairs were cleaned poorly too. I think one step was missed at all. For $200 it was not a good cleaning work. Sadly.
My carpets look great!
Jayden was great! He was professional and knowledgeable.
I like the accommodating staff. The technician was informative as well as efficient. I selected Zerorez because they have cleaned my classroom carpet and their signature solution that was used did not leave an overpowering oder. This is a plus for me as well as my students who suffer from airborne allergies.
We are a return customer and are still very pleased with your service.
Angel was awesome!
Everything always looks good and smells great!
On time service
Price could be improved for seniors. Communication was great, setting up appointment was easy, technician was professional and on time. Technician also informed me of air duct clean your company performs and provided me with a coupon as he saw I was very interested.
I am looking forward to getting my air ducts cleaned when I can afford it as I am a senior and have limited income.
Thank you assisting me in have clean carpets again
Name removed
Showed up on time and got the job done.
Overall did a good job.
A lot of the rug was cleaned well! However missed a few spots.
I always have enjoyed your services for both carpets and tile… however this time the result, even though you did a redo, was not perfect… I will have you redo for a third time when I return.