based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Derek was great, friendly, and personable but as far as the cleaning of my carpet i feel it could have been better. I don't think it was him or his skillset but instead the process and manner in which Zerorez operates.
Splats on equipment after cleaning, Thank you.
I requested a degreaser and brush application to my old carpet, it turned out beautiful and fluffy!
I will request this service again next time.
I was out of town the last 2 weeks, and when I returned, we had 2 stains: one was from the equipment the ZeroRez guy used (as this dirt mark was not there before, maybe from the hose?), and the original stain from a small urine mark. It is so much larger now that it looked like a big dog peed there. I am unsure what happened, but I will have to pay another company to re-clean that area and the new stain. Normally I am very happy with ZeroRez, but bummed this time. The technician was very nice my husband said!
fast and great service
My last cleaning was not the best. I had to request a redo on several areas of the carpet. Which was eventually done, but not without some contention. It was not a great experience.
Just come in clean and out the door
I’m always satisfied how my carpet comes out after Zeroez has completed their service
I've used Zerorez for my home and now my condo and they do an excellent job of cleaning the carpet. The serviceman was straightforward about what he would be able to get out and any spots he wouldn't be able to.
It's funny how the advertised price is never the final price but I get it's an estimate on what order was taken over the phone.
I've used Zerorez twice in las Vegas and was impressed mostly by the people who come into my home. Friendly, respectful and knowledgeable, will always use. Thank you.
It was easy to schedule service on the website.
The technician called me to tell me he was on the way.
The technician was polite, efficient, and the cleaning result was great.
PS - Give him a BONUS CHECK :)
The service tech was excellent. Will recommend him to all my friends.
Jay did an amazing job! The house looked brand new! Thank you for all of his efforts, will definitely ask for him on my next call!
Professional, friendly, respectful and very thorough. We are very pleased.
Great job!
Always on time and a fair price
The cleaning employee was very polite and did a great job of cleaning the carpet.
Great service technition Will is very professional and is very reliable
Service was quick but thorough and the workers were friendly. The carpets looked nice and refreshed and didn't take too long to dry, definitely a company I would recommend and use again.
How clean and fast the carpet gets
Arrive on time and quickly gets the job done. Ive been using ZeroRez for almost 10 years now and never been disappointed.
The technician was efficient, thorough and did an excellent job. I would certainly request him the next time I use ZeroRez. I had some stains on the bedroom carpet and they are gone!
That you were able to clean my carpet the next day. I believe my serviceman name was Ryan or Bryan (doing this survey late and simply can’t rember his name).
The job was done in a timely manner and he ever complimented me on having the rooms empty. I appreciate that.
Happy with the outcome, no pungent chemical smell, carpets were fully dry within 12 hours.
Very happy.
My family are extremely happy with the service and results.
The appointment process was very easy and scheduling was easy as well.
We particular want to thank the cleaning agent who came to our home.
He did a great job and he was very thoughtful and thorough!
I personally recommend this company to anyone who needs carpet service.
Our carpet endured a red wine stain and they were able to clean it without leaving a trace.
Thank you Zerorez!!
Service tech bought carpet back looking new.
I wish I had a before and after picture ! Asael Sadalza did an amazing job on my carpet and tile! We had pet stains and smell that had been cleaned immediately with a home carpet cleaner, but did not do the job. ZeroRez removed all stains and the smell. So awesome!
Fast, Friendly, equipment was not very loud, carpets look so much better and the office even smells better
Jordan was awesome...
The new life brought back to the carpet. Looks and smells amazing! Kevin was outstanding!
Service provider was exceptional in his diligence and attention to detail. Personable and professional in his presentation he left my carpets looking like new; outstanding.