based on 40889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez has become my go to carpet cleaning service for 3 years! I try to get my carpet cleaned every 3 months, but this time, life interrupted that schedule and a whole year passed by. My carpet was extremely dirty. I was afraid Zerorez wouldn't be able to rise to the challenge. However, a young man named Zacharas came to my home, assessed the ground in dirt and stains and said, "no worries, I got you". He was true to his word. Not only did he do a fabulous job cleaning my carpet, he educated me on how red, blue and other colors can dye the carpet fibers creating a permanent stain if not cleaned before they dry. He was professional, knowledgeable, friendly and well versed on the business of carpet cleaning. I liked him.
Although I have been satisfied with the results of my carpet cleaning in the past, if I were to compare, and I am, my carpet hasn't been this clean and bright since a young man named Wilbur from Zerorez cleaned my carpet a couple of years ago. I am extremely happy with the service Zacharas rendered; he was far from lazy; he was thorough. He didn't just come to my home and run a carpet cleaning machine over my carpet racing to get to the next client, no, he took his time and gave me what I was paying for and more. He made me feel like a valued customer and not some check off list of houses to get through. Which is why I will continue to use Zerorez as my go to carpet and upholstery cleaning service.
Prompt, clean, professional, exemplary service! Thank you for answering all questions Tracy.
Safe, pet and environmental friendly products. Technicians were professional, knowledgeable and great to work with.
Carpets always look like new after you clean them. Service is always so friendly, helpful and efficient. Cost is very reasonable.
Painfully overpriced
Your employees are always professional and friendly
I already wrote a review. Y’all did great. Thank you, Name removed
Prompt & professional.
Arrived on time. Very quick and certainly looks better now!
A sincere pleasure to have Daniel and Tony as my technicians. They worked well as a team and took pride in their work. Our carpets look like new. Thank you also to Edwina whom I spoke with to schedule my appointment. I will be contacting Zerorez again for our next carpet cleaning.
Thank you.
Always an excellent job.
Nothing to add.
Easy to schedule, fast service, super friendly technician
Love working with Zerorez. They are able to schedule you quickly, and the technicians that show up on site are always extremely friendly. I schedule every 6 months to prolong the life of my carpets. The lingering pet odor from potty training a puppy is completely gone.
I always have a great experience with Zerorez. Carpets come out clean and soft. There is no "crunchy" after effect you get with most other cleaners. Wil was wonderful, he explained everything he was going to do and made sure I understood all the additional options available.
Great products and friendly service!
Fast and efficient
I like how my carpets look brand new after the cleaning
I like that the company uses its own water. My carpets look and feel truly clean. The tech, Jordan, was very professional and personable. He did an excellent job!
Fast, friendly,on time,and do a good job
The service was phenomenal, the associate we had (Michael) was a fantastic representation of the company. He accommodated me and clearly laid out prices and roughly how long. Took the time to explain the process to me and why he recommended what he did. And I'd highly recommend this company to anyone especially due to my service I had from the associate.
Bernardo was great. He took his time cleaning & explained how the system works. We appreciated his professionalism.
Service was on time, quick and he did a great job getting the high traffic areas clean on old carpet that is overdue to be replaced.
Easy to book, followup & communication were fantastic, making an adjustment was easy, specialist arrived early, professional, all around great & price was on point. Thank you
Your employee was very professional
I was totally amazed how clean my carpets came out, and the price was very reasonable.
Professional...On Time...and the New extra carpet cleaning product is extraordinary.
Very happy with the results and Cam the technician was professional and courteous
thank you
On time and professional. Only carpet service I use. Will does an excellent job!