based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jayden came to clean our carpets. He was professional, efficient and super nice! Our carpets look great and will use Zerorez again.
professional and frienly
You are on time do a great job and pricing is fair
I had some small stains I expected to be removed and they were not. I ended up buying a cleaner at the store and doing it myself. Pretty disappointing. Makes me wonder how any part of my carpets got cleaned properly.
The service is always top notch. Professional and sincere.
Very timely and friendly service and no crunchy residue after the carpets dry.
Great work, great tech!
Professional technicians. Easy scheduling.
Great service.
I love the way they clean top notch
I just don’t like the haggling I need to do to get a fair price. 3 months ago I had the whole house done for 500
This past Friday had two area rugs and a long runner and 4 door mats done charged me 384
When I said that was ridiculous he said the man that did my carpets before didn’t charge properly
Is that my problem and now he needs to correct the situation and over charge me? I get my carpets done 2x a year from you for the last at least 8 years I just think more consistent
The team was excellent from start to finish. Very professional as well as friendly and extremely efficient. I would recommend them to anyone confidently.
Very nice Technician and very through.
I have used other but zerorez is very good
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Daniel was there early and was able to knock it out and-the results were amazing!!!
Great company.
Travis. did a great job. plus he was very nice.
The carpet cleaner did such a great job. He was on time, and did the job in a timely manner. My dog practically ruined my carpet and he made it all clean and it looks like new and the dog urine smell is no more! I'm so happy with your services my carpets always look so amazing afterwards and your customer service is off the charts.
My carpets came out great, he did a great job!
Wear the footies and use the corner protector for the hose
Travis was very polite, explained everything, Knew his job and did it very well. He got out spots that I didn't think would ever come out.
I wanted carpets cleaned.
It was simple to make an appointment. After a single phone call of about 2 minutes I had an appointment date that suited me and an exact cost.
The service man called ahead of the scheduled time to let us know he was on his way.
He came at the exact time he said he would.
He was friendly and personable and made sure he knew what I needed and asked about any areas needing special attention.
He protected any areas of the house the hoses might bang against.
He worked hard during the cleaning process and made sure I checked his work was done to my satisfaction, and gave me advice about drying time and being safe with a damp carpet.
Payment was by any means I wanted - Check, credit card or cash.
Overall I was completely satisfied with the process and result.
On time. Friendly and efficient. Job well done.
The process was quick and easy and the technician showed up right on-time. He was very courteous and careful with the cleaning equipment and hose routing through the house, using corner guards on every turn. Prices have gone up, just like everything else, but it seemed a little more expensive than what I expected.
timely service, no lingering odor
Service was on time, extremely professional, the Tech (Bernardo) did am wonderful job, explained the services, & made some excellent suggestions to help us keep of carpeting clean & in great condition!
Dan S.
Good service
my two techs were professional and knowledgeable
it was great experience
The crew arrived on time. Inspected the rooms to be done. Ask if I wanted any needed bio treatments. They were friendly and courteous.
Your employees. I watched them and they hustle! Miguel, who looks like he runs the crew was so impressive! He has a great sense of where things should go. I was very impressed. I was referred to your company and I will be referring you to everyone.
My rugs look fantastic after the cleaning. They do not take too long to dry..
Technican was friendly and knowledgabe in answering all of my questions. His work done in timely manner and the finished work meet my expectations.