based on 39665 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was expecting a short dry time and even with open windows it took a full day. The technicians were nice, cleaned up behind themselves, but maybe they were too hasty in their cleaning? I don't know, but it definitely was not dry after 6 hrs..
Also I thought the tile and grout cleaning service would lighten the grout but I didn't see a difference at all. I did a small bathroom to see if I should clean the tile flooring throughout the rest of my house, but I don't think it would be worth it.
Professional & efficient workers , tile & carpet nicely cleaned.
Easy & efficient booking too.
Very friendly and the rugs look awesome.
Great job.
citrus smell. reps always professional.
Our technician was very knowledgeable, polite, helpful and efficient. Did a great job on or area rugs and was in and out in record time.
The honest assessment of the situation and thorough customized service based on that assessment was just what was needed to make sure that all the layers of gunk was identified, excavated and removed with speed and efficiency. Definitely worth it and very glad it for such a clean option!
Your products clean very well and cleaners are fast and efficient
Our tech was fast, friendly and knowledgeable! Will definitely use you guys again!
I like that you call to tell me how long before your there. He was very prompt. He told us everything that he was doing & if something needed more attention. Also at the end asked about setting up a call back for the next cleaning. He was very courteous.
I had Jay. He was efficient and quick.
Very professional customer service. Steve and Zack were efficient, friendly and very courteous. It was a pleasure interfacing with everyone from the initial contact to establish the appointment through the final resolution. My carpets look amazing.
Great service
Fast and thorough!! Major was polite and respectful! Great job!!
I've found over the years that the product and service are consistently good. No one cleans carpet like zerorez in Las Vegas!
You technician was professional, helpful and did a great job. Thank you. Would definitely utilize him again.
As first time customers using your rug cleaning service we were very impressed with the quality of the rug cleaning process and more importantly with the excellent customer service of your technician. We will be using your services for other cleaning type services in our home. You have exceeded our expectations -- well done !!!
As I mentioned in the survey I answered yesterday, I've used you folks many times through the years and will continue to do so. All my family and Friends know how happy I am with your service.
Brayden was respectful and did a great job. We will be requesting him for our tile and upstairs carpet next.
Great service, great communication and best of all great quality of cleaning. I will use Zerorez again and recommend to anyone who needs a good carpet cleaning.
On time. Rugs came out clean. Quick service.
Angel did a great job. I need him out to my house every quarter to clean the carpets and our tile flooring. I’m also interested in the air duct cleaning.
Job was done as requested.
Personnel are very polite and qualified.
No soap used and the technicians are very nice I’ve been using you for years
I believe it was Major that serviced my home, he was awesome! Thank you
all good
Excellent job on cleaning and sealing my tile floors
Major came in and told us what the process was and was very thorough and respectful! I would recommend this company!!!
Great clean and attention to detail
On Time Job Was Always terrific. No Complaints.