based on 39665 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very fast efficient service. They may be a little more expensive than traditional carpet cleaning but the difference is amazing. Our carpet has got to be 15-20 years old and after having Zerorez clean it it looks and feels almost new. We have used zerorez twice now and we will not go back to the old way.
Employee professionalism.
Very professional and courteous service.
Your service was very thorough, eficient anf quick. You showed up before the scheduled time frame.
Our Technician was Braiden and he was very personable. He entered our home as if we were old friends. He did a fantastic job and made sure we were satisfied with his work before he left.
Keep this gentleman with you because his actions speaks well for your company.
Steve did a great job on our rugs and definitely will use him on a tiles.
Always a great job. Soft carpets after being cleaned. No chemical smells.
Zerorez is a trusted resource for floor and carpet cleaning. The technicians are knowledgeable and they arrive on time with the correct equipment to get the job done correctly.
very clean and professional
Professional, very nice and they do a great job!
The customer service is wonderful. If a job is not to a customers satisfaction, they will come back again to remedy the situation. Jay came back to our house to redo a few areas that needed some extra attention and he resolved the issues. He did a great job!!! 👍
I think the service guy did a good job, I would use this company again.
You clean 3 rooms for $109.00 a huge loft a master bedroom and another bedroom then charge $162.00 for a 9 x 12 area rug. For which I gave my permission to clean realizing there could be potential problems. Makes no sense based on square footage or on difficulty.
Good Service.
Your technician was very professional and explained each step of the process. Old carpet but he made. Them look great.
Perfect! The service was done by a gentleman that was very informative and very conscientious!
Daniel the Technician explained what he would do, the order in which he clean, and the charges. Very pleasant and thorough!
Great Tech
Great result
Firstly, acquiring an estimate and scheduling with Zerorez was incredibly quick and easy. Reggie was great, he answered all of my questions and provided all of the necessary information we needed in order to get the estimate approved on our end, and get everything scheduled - and he was friendly to boot! The individuals who cleaned our carpets were prompt, and extremely polite, as we still had people working in the office while it was being cleaned. They did a wonderful job making our carpet look the best it's ever looked in 10 years. I'd definitely use Zerorez again, and highly recommend!
Affordable, fast, and no harsh chemicals
Jordan arrived on time. He was nice and professional. My carpets. Soda amd chairs look amazing.
Thank you
Not really ckean n asking more money to charge to take out ex my dog pii in the carpet but all just some like not clean is loss my money sorry
When really clean I am happy but is Not clean not look they clean my carpet !!!!!
Carpet cleaning was laxed in cleaning.
The technician was very knowledgeable, I love how your company only uses Alkaline water to clean the carpet (no harsh products).
We are very happy with Zeroez. What a great experience. We will be calling them back to do our Living/Dining room. Our cleaner was very polite and helpful with all our questions.
It was quick and easy, very thorough. Very friendly and knowledgeable.
Bryan made our tile floors almost like newer ones!
Ethan was great!
Nothing to add
Your people come on time and offer suggestions and appears to do a great job! This is the third time we've used them and have been satisfied every time.