based on 39663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very happy with the results and experience.I cant say enough about the technician that came to our home. Very punctual, profesional, just a really pleasent person. My wife is extremely happy, so that means yall did an amazing job. Thank you Zerorez Las Vegas.
Everyone is very professional, friendly and thorough! Best rug cleaning in Nevada.
Zache did an amazing job, I’ll will definitely request him in the future. I love his honesty and professionalism.
pretty good services
Got right to cleaning the carpet ,answered any questions I had.and very professional.
You always do a great job and are prompt!
I find it pretty shady that you advertise cleaning carpets for one price and once you come the add ons are so expensive $500 for two small rooms and one small room rug . That is ridiculous
Prices are good and staff are friendly. Quality of work is fantastic.
Great job on my carpet. The tech was very professional and friendly. He gave us great info on the products the company offers.
Easy to make an appointment. They arrived on time and were very professional. We are very pleased with the way the carpets turned out. Thanks to Eber and Will for walking us through the process
Easy to schedule, good service, quick
Our floors look amazing. Service was great.
The representative was courteous and even gave me tips for maintenance of my carpet.
Tracy was an amazing worker and did all the rooms we requested. He was courteous, kind, efficient and cleaned up as he went.
showed up on time and did a terrific job.
Difficulty with scheduling. First technician tried to come almost two hours earlier than when we requested, and then the second tech came after the end of the allotted timeslot. We had changed our schedules to accommodate the appointment time, and the second tech did not offer any explanation. Happy with the carpets but frustrated with this part of the service.
Your Rep Major did a great job.
We have been using ZeroRez for 6 or 7 years and their technology is different to others, I believe. Prior to using ZeroRez the other carpet cleaning companies we used it seemed like the carpet would get dinghy in a short period of time. Come to find out that that was the residue from the soap others used to clean the carpets. Anyways ZeroRez uses equipment that they have on their trucks and heat the water up towards 180* to 200* no chemical base soaps. When they are finished cleaning our carpet it looks great and stays clean a lot longer. Usually we clean our carpet twice a year and even though fairly old it looks remarkable for the age! Also their technicians have always been professional and personable. It’s a pleasure doing business with ZeroRez and their crew! Thanks for a job well done 🙏!
Quick & don't use any soapy products
Zerorez always does a good job on my carpets. The cleaning techs have always been very professional and friendly.
Pricing the curiosity of workers and timely appointments.
Tech did a good job. Was pleasant.
Since I paid for your service, don't quite understand the additional Service Charge?
I appreciate the explanation given before work performed, which demonstrates a commitment to quality performance. I further appreciate a detailed breakdown of each itemized aspect of work and overall expected cost. When the work was completed per my expectations at the cost described, I was pleased. Please accept my gratitude and extend my thanks to Zerorez and the staff and especially to the technician that performed the cleaning at my home.
Efficient, clean, professional service
The best service and technical. Highly recommend their serviceable cost .
Thorough, respectful employees; quality work
GREAT SERVICE ,SMART PEOPLE AND COURTEOUS AS LONG AS WE HAVE CARPET WE WILL USE THEM. THANK-YOU.
I was very happy with the cleaning. Brian was very polite and professional, he explained everything he did and what he was using.
The man that did our carpet did an outstanding job.
Service providers who perform the work usually very, very good. Easy to make appointments. But this time invoice sent to me stating it was unpaid when it was indeed paid the day of the service. Also I question wheather one add on service was actually performed. Sent response to billing department.