based on 39662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are always clean and look great after my appointment and your technicians are very friendly and outgoing!! Thank you!
drying time
The floor is very clean and shiny. The grout came out white just like I like it. Ricardo was our tech. He has a super wonderful personality. He made us feel comfortable right away. His knowledge of flooring and keeping it clean is amazing. I learned so much from this young man. He was also very polite which is a plus in this world. He is a very hard worker. He kept going nonstop. I found it amazing he handled the whole job by himself. Fantastic. Very happy. Will definitely use the company again.
I've gone through so many different rug cleaning service companies and Zerorez was the best on professionalism.
Kind customer support and techs!
Service men are always polite and very carful when doing the cleaning and do a great job!
Carpet just doesn’t look clean. They will come redo it which is good.
VERY PROFESSIONAL AND DID NOT WASTE TIME THE JOB WAS PERFECT AND THE GUYS WERE VERY HELPFUL AND I WILL USE YOUR COMPANY AGAIN.NICE DOING BUSINESS WITH YOUR CREW!
Excellent work
Great job by Jordan
The Young man who came (Zach) was very professional and knowledgeable. He worked efficiently and did a great job. I am very happy with the service and it all looks great!
Product, process, punctuality, person (Jay), peaceful and pristine result.
Price was good. Didn't get up as much dirt in the high traffic area as I had hoped. Also, was told 4-6 hours to dry. It took two whole days.
awesome job
Despite being told on the phone that I would get a first appointment of the day, that clearly did not happen. Second, the cleaner showed up late. Third the cleaner parked in the middle of the parking lot in a way that maximally obstructed neighbors. When I asked the clear if he could re-orient so that he would only block me in (with his van still just as close), he refused. Fourth the cleaner left the carpet so wet that it took over 6 hours to dry with fans and AC (twice as long as the previous time). AVOID Zeorez, all they want is your money. They do not practice customer service.
Service was done very very fast very neat gentlemen knew exactly what he was doing very considerate very thorough in his his job.
Great work! Highly recommend!
Travis did an amazing job!
They showed up when they said they would. The rugs look great! I think they did a great job.
The people that come here are very pleasant. Explain everything before they start. I had my ducts and dryer done Saturday. The floor dudes are back today.
Excellent Service and Crew!
Excellent tech Zaneon. Will ask for him again.
Friendly, professional, offered an evaluation and suggestions specific to my home, not generic with the upsell.
I am always satisfied
Brandon our technician did an awesome job!
Team arrived on time and cleaned both areas. Everything looked great!
Great quality service and communication
Prompt, on-time and knowledgeable technician. Prices are reasonable... Robyn
I have been wanting you over for quite a while...finally was able to.
Your young man was a true delight. Went over what needed to be done. I told him I didn't expect a lot because these carpets have been in since 1992 but cannot afford vinyl just yet. Told him I have a machine and clean it all the time but it needs a professional.
The carpets came out beautiful. Just love looking at them. They look so fresh and revived.
Thank you so much.
Bernardo is addresses all my needs professionally. I recommended him to a friend and he cleaned her grout and carpets. She was also very pleased with her results.