based on 40299 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was on time AND DID A GREAT JOB WITH MY CARPETS.
The service was fantastic. Jaden called ahead of arrival and showed up well within the appointment window. He was clear and honest about why he felt each service was and wasn't best for our situation. His casual communication made the whole process great.
ZeroRez is fast and efficient. My carpet came out great with no perfume odor.
It seemed when I did have enough for the $140 upcharge for "Pet Treatment" that I was dismissed. He cleaned the carpet but didn't repeat strokes and seemed to just glide over the top. There was no consideration for heavy traffic areas and there were spot that he didn't even clean. Pretty disappointed for $ 230 for less than an hour he was there.
The team takes time to make sure that the work is completed thoroughly and right. It is going to be 1 full year that we opened an account with zerorez and looking forward to future business with them.
My place sparkled after the deep cleaning of the sectional, rug and headboard. Even got a charcoal spot off my new couch.
Professionalism and efficiency.
Prompt and professional service. My carpets and tile look very clean and not much moisture.
The technician was friendly, knowledgeable, and worked hard to make sure our carpets looked goog. Thank you
On time and professional. Only carpet service I use. Will does an excellent job!
Zerorez has become my go to carpet cleaning service for 3 years! I try to get my carpet cleaned every 3 months, but this time, life interrupted that schedule and a whole year passed by. My carpet was extremely dirty. I was afraid Zerorez wouldn't be able to rise to the challenge. However, a young man named Zacharas came to my home, assessed the ground in dirt and stains and said, "no worries, I got you". He was true to his word. Not only did he do a fabulous job cleaning my carpet, he educated me on how red, blue and other colors can dye the carpet fibers creating a permanent stain if not cleaned before they dry. He was professional, knowledgeable, friendly and well versed on the business of carpet cleaning. I liked him.
Although I have been satisfied with the results of my carpet cleaning in the past, if I were to compare, and I am, my carpet hasn't been this clean and bright since a young man named Wilbur from Zerorez cleaned my carpet a couple of years ago. I am extremely happy with the service Zacharas rendered; he was far from lazy; he was thorough. He didn't just come to my home and run a carpet cleaning machine over my carpet racing to get to the next client, no, he took his time and gave me what I was paying for and more. He made me feel like a valued customer and not some check off list of houses to get through. Which is why I will continue to use Zerorez as my go to carpet and upholstery cleaning service.
Prompt, clean, professional, exemplary service! Thank you for answering all questions Tracy.
Safe, pet and environmental friendly products. Technicians were professional, knowledgeable and great to work with.
Carpets always look like new after you clean them. Service is always so friendly, helpful and efficient. Cost is very reasonable.
Painfully overpriced
Your employees are always professional and friendly
I already wrote a review. Y’all did great. Thank you, Name removed
Prompt & professional.
Arrived on time. Very quick and certainly looks better now!
A sincere pleasure to have Daniel and Tony as my technicians. They worked well as a team and took pride in their work. Our carpets look like new. Thank you also to Edwina whom I spoke with to schedule my appointment. I will be contacting Zerorez again for our next carpet cleaning.
Thank you.
Always an excellent job.
Nothing to add.
Easy to schedule, fast service, super friendly technician
Love working with Zerorez. They are able to schedule you quickly, and the technicians that show up on site are always extremely friendly. I schedule every 6 months to prolong the life of my carpets. The lingering pet odor from potty training a puppy is completely gone.
I always have a great experience with Zerorez. Carpets come out clean and soft. There is no "crunchy" after effect you get with most other cleaners. Wil was wonderful, he explained everything he was going to do and made sure I understood all the additional options available.
Great products and friendly service!
Fast and efficient
I like how my carpets look brand new after the cleaning
I like that the company uses its own water. My carpets look and feel truly clean. The tech, Jordan, was very professional and personable. He did an excellent job!
The carpet, tile and area rug look great! So very happy with the service. Ethan our tech was
awesome!