based on 39667 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was friendly and explained well of what to exii pop cry, dry time etc.
Customer service was excellent from start to finish. My cleaner did an amazing job. He was fast and friendly. 10 stars!!!
The guy who did our carpets did a really good job! They look great!
Angel did good job and fast
Friendly, knowledgeable
on time
On time , good work.
The carpets look fantastic and I have light colored ones at that. The young man told me exactly what he was planning to do using my “mom” vocabulary. He was stupendous! I will ask for him whenever I get the carpets cleaned again
Fast and efficient. Technician explained process and drying time prior to starting. No surprises.
When I used zerorez to clean my sofa, I was pleased with the result. This time calling to clean my client's carpet, I wasn't pleased. It seems like too much water was used. Not sure if that was the problem, but the area underneath where you step on the stairs looked awful! It made it look like it was really dirty. My client was going to try and brush it out.
A couple of the stains that appeared to be gone, started to reappear in a couple of the rooms. I chose number 5 because of my first experience with Zerorez. My girlfriend, who has lots of rental homes had been singing the company's praises to me for years. Disapointing! If I use the company again, I will ask for a different person.
It wasn't cheap either! $320 for 3 bedrooms, a loft and stairs.
Great service it was quick and easy. The carpet looked great. Thank you!
Very friendly, super fast, transparent prices
The technician was very professional and efficient.
They were fast and did a good job.
Make sure to get the front part of the stairs more than once. The top of the stairs is beautiful, my carpet looks AMAZING (it's off white and over 13 years old)!!! My stairs, though looked like a jail cell. It was an easy fix with a brush and some water, but I shouldn't have had to do that. Other than that it was a great job and the guy was VERY knowledgeable and very nice
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The first thing I will tell you is no one else will clean carpets like zero Rez secondly, I never had any problem with the cleaners themselves. They’re very helpful and pleasant. I’ve been using zero raise for many years and I won’t let anyone near my carpeting. They are the best.
Great service friendly on time and cleanly
Great customer service professional help. I’ve used zero rest for years and been satisfied every single time price is right and the quality of the work is excellent thank you very much. I really appreciate it.
The service was done in a professional manner. It was also done with a pleasant mood. Job well done by a nice professional.
I love Zerorez because it’s different from other companies. Their process leaves no residue and floors stay clean longer. Techs are always friendly and professional. I am a repeat customer. I do my floors every 6-8 months so they stay looking new. Try them. You won’t be disappointed.
Professional, friendly, & inexpensive.
I’ve been using Zerorez for 10 years and I won’t ever use any other carpet cleaning service. My most recent cleaning my technician was a 10/10 for friendliness, knowledge and process. Zerorez use no chemicals and state of the art equipment, and my results were amazing.
Polite, excellent job, good communication (on my way, arrival time).
I like that my carpet was much cleaner. The guy who did the carpet was efficient and helped moving some items that I couldn’t do by myself.
Everything . The chemical free ., the work , the water, and the tech , and the office employees
Great service and job well done by Angel who did our carpet at our home. Would be a regular customer after the service done. Thanks Angel for the excellent service!
Jayden did a fabulous job and was super friendly! My carpets look great brought them back to life!
The customer service
Your people lie to the customers and they did half a job! They did not clean the edges of the carpet and made it sound as if the pet stains would be no problem and gone.
Joe showed up on time and did an amazing job cleaning our air vents . They had not been cleaned in over 20 years and were a mess . We now have better airflow thru the house . We greatly appreciate the work he did and will be calling Zerorez in the future to keep our vents clean.