based on 39751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was very efficient and pleasant to work with.
I did not agree with the follow up explanation for the two spots left after cleaning.
Technician called 30 min prior, arrived on time and did an nice job.
This is the 3rd time I've used ZeroRez Las Vegas and I will use them again.
They did a great job, very professional
Awesome services, definitely needed it! Very thorough and had a lot of knowledge about their products. If you have pets, the bio treatment is top notch!
Zack showed up on time and got to work immediately. He did a great job. The carpet looks beautiful and feels wonderful.
Sales guy was extremely pushy. My daughter is 15 and was home for the cleaning, she called and told me the price had doubled. I spoke with the rep and he went over why the price I doubled. I told him I just want basic but I would have my mom call and he can go over with her. She as well told him no that we would do basic. He then proceeds during the cleaning to try and bait my daughter into a service that the adults already told him no. She told him my mom and grandma told you no and I will not authorize something they do not want. Due to this I will never use your service ever again.
I apologize for your experience with your service. I will escalate this to management and have them contact you about this incident.
Carpets are super clean and fresh.
My carpet always looks so nice and clean. The guys are also so respectful and work fast.
No harsh chemicals. Quick service. Great results.
Well I asked the guys to get the edges and they acknowledged me but never did them.
We do have a 30 day workmanship guarantee. I can set you up for a re-cleaning?
Reliable with good results !
The deep scrub carpet clean, left my old carpet looking new! The professionalism was very impressive.
Service Technician was excellent, pays attention to details and very thorough in getting my sectional and carpet cleaned. She also provided recommendations and tips on how to maintain my flooring. She completed the cleaning in a fast and speedy manner. She was on-time and prompt.
Everything
Having two large dogs our carpets take a beating, we can count on Zerorez to bring it back to life. Not to mention the great communication and customer service.
Always on time and go right to work. They ask what you want done and what they will do
to preform the job efficiently. Have used the company for a number of years for two now
three different properties .
Great service. Technician was friendly and efficient.
Reggie was AWESOME!! Carpet looks close to new, which is amazing, considering we have 3 senior cats that have digestive issues. Will definitely call for Reggie again.
I was very impressed with the service and how clean the carpets turned out.
Love you guys at Zerorez! Quick service, dries quickly and the bedroom looks and smells great! Love it! Thank you so much. Teresa.
I absolutely loved how professional my Zerorez carpet cleaners were! They were thorough and paid very close attention the detail. My carpet looks brand new! Would use them again and again.
This company is amazing and did an exemplary job on my carpets! They were prompt; honest and truly professional. (I also told them that I loved the way that they kept my door shut as shut as possible because my husband and I hate bugs. :) I highly recommend their services! They deserve many accolades, KUDOS and bravo! from "luvs2seeUsmile"
Friendly people from start to finish. No pressure service provider. Great results for carpet that has not been professionally cleaned in over 10 years!
On time, friendly, thorough and my aging carpet looks fresh and presentable for a bit longer!
On time, very courteous, explained everything in detail. We have been using them for years and will continue to do so.
The guy that came was awesome. Very knowledgeable and did an amazing job explaining different options in the future. I'll be rebooking to get my downstairs floors done very soon. Cheers!
Quick and efficient. Super friendly staff!
Non chemical!
Great friendly normal people who know there
Business
I had the carpet cleaned yesterday and am pleased with the results. The carpet looks amazing and smells fresh even though no shampoo or chemicals were used to clean it. I'm impressed. I will be using your service again. Thank you.
Not leave cigarette butts on front of property. Person on phone not responsive to my needs.