based on 40930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and great customer service
They are very good job and stand by it.
I have a very thick carpeting and haven't had much luck with having it cleaned, until I used Zerorez. I had a new puppy so had a lot of pee stains to clean. They did have to come back a second time as the stains resurfaced thru the thick carpet. Second time was the charm and insured me they'd come back as often as necessary to make it perfect. Hight recommend this company.
Very professional and I like the way my carpets look. This is my second time and really like them.
non toxic
Superior cleaning methods materials
Nice people, on time and do a good job
We were very pleased with the service. The Technician was very professional. Technician was on time and called before he arrived. He was wearing mask and used booties in the house. He spent time explaining our options and I never felt pressured to upgrade service even though I did in the end which was a very personal choice. He did say the regular service was still a great cleaning, but since we had done home renovations I was happy to get a deeper cleaning than just the normal one. The carpets came out beautifully. He even got out a stain which he said was going to be really hard to get out and wasnt too confident it would come out just because it was makeup which dyes the carpet but somehow he still got 95-98% of the stain out. I was happy even if it didnt come out completely because you cant see it unless you stare and before it was a horrible stain so I was super happy with the improvements. He also was kind and patients with out kids and taking the time to explain to them what he was doing which made my son walk around the house pretending to clean the carpets himself and tell me he wants to clean carpets when he grows up lol. Very happy overall.
Home now looks like new
Excellent service
Product and Service is always excellent
My floors never looked this clean. The serviceman was extremely kind and hard working.
Great and professional service!!
Excellent service. Rugs look marvelous
Love Zerorez! The staff is always courteous and friendly. They email and call prior to your appointment. Tech explains everything before starting and signing. Does a thorough job and looks amazing! Thank you!
I've had my carpet cleaned many times from other companies and my carpet has never looked as clean as it does from Zerorez. Also, the guy that did it was very nice and cleaned it very quick. I will never have anyone else clean my carpet. Only Zerorez!!!
Paid extra for my loft to be steamed and then was advised hat I’d have to pay $29.00 more for a small part which Your technician said was not part of my loft so half of my loft was steam clean and part of it was not
So far so good everything went well I was very satisfied with your service. Maybe just go in to a bit more detail about what is covered under your plans and the cost associated with add-ons or extra work needed to complete the task on your website.
The gentlemen who came were professional, efficient and I really liked how the furniture did not have a lot of water in the fibers as I have experienced with other upholstery cleaners. The furniture looks like new.
nice job and quick too
On time, friendly, very professional and HIGHLY RECOMMEND!!!
They did an excellent job cleaning my office building. I would highly recommend them for anyone looking for reliable cleaning service.
Great service and results! Awesome tech!
Fast and efficient
The cleaner was nice, polite,and informative. However as the days go by since july 27th even with vacuuming everyday, the carpet doesn't look like I just got it cleaned. To the point my sister refers me to her carpet cleaning company 🤦🏽♀ thanks but no thanks!
Danny and Will were excellent the guys arrived and went above and beyond to ensure my Satisfaction their services.
I was very happy with the work the technician who cleaned my apartment did. He did quick and excellent job. The carpet looks beautiful. I will get it cleaned again next year.
What worries me, to this day, is that when I paid, using my debit card. I physically gave it to him, he entered my number into the Zerorez acct. on a cell phone, he then turned the card over and looked at the back He now has both the debit card number and the 3 digit CVV number. What need did he have to look at the CVV number. I should have just read him the number.
They were very prof loved the job they did
Amazing results. Absolutely worth paying for. Just wish we’d done it years ago!
Friendly, professional, great carpet clean, fast and efficient.