based on 40081 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez has the BEST customer service, the staff is always early/on time and carpet always looks so good! I wouldn't trust any other company to clean my carpets.
Customer service is excellent.
Zerorez is our future answer for carpet cleaning. Victor knows his product is quality, is funny, genuinely enjoys exceeding customer expectations, arrived on time, was fast. The carpet looks amazing, smells clean, solved cat urine smell and stain. We are totally impressed with Zerorez.
Ease of scheduling, punctuality, good service
I only have one complain and it’s the pricing. The 3 rooms for $99 is more than fair, however another $65 for stairs, and another $65 for the pet stain ( only required in a few areas) seemed a little too much for the areas that needed treatment. Perhaps offer a bundle package with either pet stains and/or other services that are provided. I may shop around next time. A job WELL done with professional and friendly service. I don’t remember their names, but your employees were awesome.
EVERYTHING WENT WELL.
The representative was very careful, did a good job and I'm very happy with my clean carpet!
Compared to previous cleanings, I was somewhat disappointed this time.
There are several areas that were soiled that are not clean. The tech was mainly concerned with pet urine spots charged me double the quoted price to treat those affected areas. I was not home for 3 days following your service I’ve vacuumed several times I live alone so there’s not a lot of traffic. I’m very disappointed that the problem areas were not cleaned to my satisfaction now that the carpets have totally dried.
Did a good job, fast and professional.
Carpets look beautiful
The gentleman that does our carpets and tile is always very friendly, very professional. He get the job done well, and in a timely fashion. Would highly recommend their services.
You guys do a great job and my carpet looks great never looked better before and my carpet is a
bout 10 years old and it looks new.
Thanks for your service
Service is great My carpets are beautiful. Highly recommend this company
Don't worry, we'll move the furniture for you.
On time, efficient, and quick to get the job done! Rug looked great!
Love the way my carpets come out and the services is great.
We had a service last week, and while the worker was very professional and polite, he just did not do a good job with the cleaning. Stains still clearly visible and orange and it took overnight for the carpet to dry. i did send an email, and they quickly rescheduled another appointment. Todd came yesterday and did a fabulous job. Stains gone and dried within 4 hours, just like last year. Will definitely utilize again.
The product looks fantastic and the service workers were professional and congenial as well.
Excellent service -- Floor's were like brand new !!
Rated 10
Good price and service
Good service.
Great work
So far, the communication and drop off process has been great!
They did a great job!!!!
The technician was knowledgeable, efficient and friendly. He came within the allotted time slot and was considerate of our furniture.
We were very,very satisfied. Issiah did an outstanding job!!! We will be looking forward to having your company service our house again in 6 months. thank you for the very professional job. A.V.
The gentleman you sent was very professional and did a good job.