based on 40930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule! Affordable prices! And the carpet looks and feels great after!
Very pleasant young man who came to do my carpets. He showed me marks using ultraviolet light and explained what they were and how he would eliminate them.
Carpets felt clean but not soapy and dried very quickly looking almost like new.
I would certainly recommend this company to all my friends.
Overall happy with service. Carpet seemed to take much longer to dry than the advertisement lead me to believe. Also, carpet felt “crunchy” in some spots? Service was extremely fast, less than 2 hours for 3 bedrooms, living room, stairs and hall, hopefully technician didn’t rush through job since it was a Friday afternoon.
Prompt service and did a good job. Explained all my questions and very friendly.
No high pressure and friendly
Dries quick and cleans and no upsale
Excellent cleaning and service. Very professional.
What a great experience!! My carpets haven’t been cleaned in years. I truly did not think my stairs could become that clean. Entire house done including tile floors for a very reasonable price. Extremely satisfied!! Person cleaning was very professional came in got the job done and Boom. Looks like new. Thank you Zerorez!!!
Always a terrific job on time and very courteous staff
Quick and coea
Great service! Very professional!
The person who clean my carpet was respectful and worked to make sure I was happy with his work.
I have you guy’s come 3 to 4 times a year and I just assumed it would be perfect like always. So I didn’t check until dry.
But the high traffic area and guest bedroom did not come clean. In fact the entire job looks rushed.
I think your worker may have been just doing the necessities which is expected but I never have thought it wasn’t a good deal until now.
Can’t be perfect all the time I guess
Service price
Service tech was great, everything went well.
Julian was very efficient, also kind & thoughtful at same time. My carpet looks great & most happy with your employee & service. Thank you.
Great job
Victor, is on time & very professional. I had him a few times, & will request him again.
The rep just kept trying to up-sell me on getting more services. It made me question if Zerores could even clean in the first place - why do I need a deep-cleaning on areas that never get any traffic and the carpet is under 2 years old? A regular carpet cleaning service should be sufficient. Making it seem like I needed the upgrades and then willing to drop the price so much just made it seem cheap and so unpersonal - like you're just trying to make money off of your customers and not trying to build any relationships.
Everything was amazing !!
As usual your tech was on time and notified us when he was on his way. Carpets were cleaned and there was no mess. Everything was done professionally.
Ray was great. Carpets look great.
Second time to have you do my carpets.
Great !!
Chris was respectful and on time, very kind.
On time, worked quickly / neatly and price. I need to wait to see how the rug looks after a week or so before I make a final evaluation. So far so good
Casey is amazing. My floors look brand new.
My floors looks a lot better and the gentleman who cleaned the floors was extremely professional.
Your service was excellent as usual. John your service representative was very professional and caring. The service he gave was above and beyond.
Zerorez has the most professional and knowledgeable staff I have ever had in a carpet cleaning company. I can't say enough good things about this company and their outstanding work ethic. Sign up to get notifications of specials in your e-mail and you can snag some amazing deals. This is my 3rd time with Zerorez and I recommend them 100%!! Oh, and my carpets look so clean and read for the holidays.
Good service and great prices.

Your technicians were professional. The service was on the carpet was excellent and timely.