based on 40930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
With 2 cleaners only took a couple hours to clean all the floors and stairs in a 2,000 sqft house!
John was great!
Your service rep. John L. does an exceptional job for your company.
Customer Service was above and beyond! Its so important. Michael was amazing and detail oriented. Thank you 😊
Residue left on floor surrounding rugs
One rug now discolored
Never received follow up on travertine quote
Great job by our technician
First time using. Had my tile/grout cleaned. Extremely Pleased. Will definitely use again.
Good job on carpet
My carpets and rug came out looking brand new. The tech was on time and very professional and nice. I will only use Zero rez from now on
Professional, Timely, experts in their field.
My bedrooms were not dirty, but since hallway was being cleaned I wanted to refresh them too. Now my bedrooms have black streaks!!! I have crusty build up in several places and it’s tan/light orange in color. The stairs are the worst! It’s like dirt was pulled from the rest of the stairs and left accumulated at the very edge of each stair. Each stair has a thick black line across it. The whole job took LESS then an hour. Who makes $150 per hour?? Doctors and lawyers do, not carpet cleaners. I am so upset and disappointed. My house is going for sale due to covid and us losing our jobs, so it was not easy for me to pay to have carpet cleaned, and on top of it, it looks so much worse. You need to correct this ASAP. I left voice mail and sent text message with all the photos. I am waiting for your call first thing Monday morning.
No residue left in carpet. Prompr techs. Techs polite and tidy.
My technician was absolutely great. I had 2 stains that I shared with my technician and neither one came up.
Technician was very friendly and knowledgeable. The job was completed in a timely manner and results are amazing. Great company!
No chemicals...on time neat service
I had been contemplating having our carpet cleaned for months. I kept hearing the advertisement on Mix 94.1 and finally booked an appointment. I am absolutely glad I did, our carpet looks so much better. Having five children and pets really did a number on our carpet but now they look amazing. Our tech was very professional and knowledgeable. We loved how our carpet came out downstairs that we immediately booked another appointment for the stairs and entire upstairs. DEFINITELY would recommend Zerorez to all my family and friends.
GREAT CUST. SERVICE, VERY THORUGH, & MASK!
Excellent carpet and upholstery cleaning. Very satisfied with the cleaning agents used and the service provided!
Your customer service is outstanding. Your employee’s are knowledgeable, experienced, and efficient!
Great job done by all!
Professional staff. Well groomed. Arrived within 15 minutes of scheduled time. Carpets looked great when completed. Definitely would recommend!!!
Clean and fresh and very professional
It’s all good
Not sure if ya used dirty water but our home had a dirty smell in the carpets. Visitors this weekend asked what that weird smell is. It’s in the carpets. Didn’t have that smell before.
No residue and not a sticky feel to it and it really looks much cleaner. Good service.
The tech was quick and efficient.
I like the fact that there wasn’t a lot of water left in my rug. It dried within 4 hours. The technician Ricardo was super helpful when estimating the cost and his recommendations. He was efficient in cleaning the rug and packing his machine in and out.
Professional and did a great job on my carpet and tile
Citrus products more on the natural side of cleaning solution. Jacob was great knowledgeable
We have a very small place with many years of dirt build up in the carpet and Ricardo Nunez worked with us on exactly what we should do with our carpet that works for us and our budget. He was incredibly thorough and kind to us and was excellent at communicating what was going to happen and what we needed to do for after care. I highly recommend him and will recommend the company to friends
Very nice guy Greg was polite and very efficient with cleaning my carpet. I am pleased the service.