based on 40342 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve been using you guys for two years and every time you’ve come the technician cleaned the big area rug I have in my living room it covers everything but 2 feet around the outside edges. This last technician you had come in said they don’t do area rugs which is basically 80% of my living room so he did the 2 feet around the edges and I got charged for the whole thing. When I called your dispatcher told me that you guys don’t do area rugs even though for two years at least four times a year you guys come in and have cleaned it so now I’m stuck with a dirty living room rug yet I paid full price to have a cleaned.So Since I can’t get you guys to come out and do the job right I will never use you again and I will be sure to put a bad review on the Internet and tell everybody I can think of not to use you
Service and staff have been excellent each and every time I've used Zerorez! Will continue to use them.
On time, and Steve was professional, courteous and friendly.
My carpets were cleaned exceptionally well. In addition I had my sofa cleaned and it came out beautifully. The tech, Steve, was outstanding. On time, professional, courteous and he cleaned everything to perfection. Steve is a great ambassador for Zerorez!
Cleaned the carpet very nicely. Also, friendly and courteous worker.
The service provider (Nick) showed up on time and prepared for work. He’s cleaned and what looked to me to go the extra mile to clean everything perfectly. He did a test run and the difference was amazing. Thank you ZeroRes. You are now programmed into my phone.
Ray did a great job on my carpets and tile. Everything looks great! Ray is awesome!
The only reason I gave a 9 was cost.. The guys where great, they were there maybe 1 hour..
Timely, value, work quality
Excellent service
Absolutely beautiful and a fantastic technician (Zak T.)!
The products they use are eco friendly. No
Smells just clean clean clean. The technicians are always so informative and professional. Since living in the valley over 16 years, they are the only company I will use!!! Highly
Recommend them
The tech was very knowledgeable and did a great and efficient job.
Spilled red candle wax all over light/oatmeal colored carpet. Thanks to Zerorez it is gone!
Easy scheduling; prompt response; professional service; great job!
Professional, fair pricing, excellent service!
Kind employees who do a great job!
Easy, efficient, and effective. You were recommended to me a few years ago and I have been very happy.
Carpet was well deep cleaned.
Will recommend
You do a great job. Staff was excellent.
Technician was personable
Great service just like Stone Mountain, Georgia. Very Impressed once again .
Corey did an amazing job and our carpets looked amazing. We were very impressed with the customer service! Highly recommend Zerorez
You did not honor my request of an experienced technician. Instead I got a green pea of 3 months.
He was nice but inexperienced.
Have lots of residue on my tile and white in my grout lines.
I had to scrub to try to get this residue off. Still not completely off...
Carpet was very wet.
Not happy!
Our technician was very knowledgeable and polite. The process was clean and done efficiently. This is not the first time we've used Zerorez and it won't be the last.
Smells good
Steve was great, your lucky to have him. A real Professional all the way.
Anthony was a delight to deal with. He seemed to do a very nice job.
Excellent work and great specials.
The team is always on time, friendly and professional.