based on 39739 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and professional team.
Friendly staff, quick and efficient
Well first off you all were extremely communicative with me as far as when the technician would be showing up, and the technician was also very thorough in describing the process and what was expected. Not only that, but I had a friend over today and the first thing out of his mouth was, "Hey who vacumed?" When I told him I had my carpets cleaned he said, "Man it looks frickin good!"
Great looking carpets and very professional and courteous service from Zack. The carpets dried super fast as well.
Excellent service and they arrived at the appointed time.
Great product and great customer service
When I walked into my home the carpets looked great and there was no odor of any kind! Carpet cleaning chemicals used by other companies are hard to handle.
Everything was great! The carpet looked like it was new!
Thanks so much for prompt and professional service.
Liked that no soap was used to clean the carpets
The couch still had food and stains on it that then I had to clean myself. I did call back to let them know though and they were very understanding and are sending someone back out. I just wish it could have been done right the first time as it is a lot of money.
on time ,professional, very satisfying experience !!!
Very good service.
Professional and friendly service.
TJ was very prompt and friendly. He did a great job and I will be asking for him in the future when I call for my next rug cleaning. Thanks for a very professional job.
They get carpets/flooring cleaner than any other company has be used. Prices are great. Tech was clean and was careful about anything he could hit with the cords.
Easy to book and set up, didn't take long to get my couch and carpets cleaned!
the fact that you do not use any chemicals
and your workers are very good
Great job. Rugs and carpet look great. Very professional and respectful.
The young man who cleaned our carpets was wonderful! The carpets look great. He was professional and personable. I would highly suggest other people to use Zerorez. I have shown my next door neighbor the carpet and she will call you when she is ready to clean her carpets.
Name removed
the technician was great. Came early which was great. Carpets turned out great. Had one area that did clean like I had hoped. All else was great
Excellent service. Pleasant man, timely and professional
No chemical odor or residue
On time, efficient and great job!
beautiful job.
Jake was fantastic, professional and courteous. He got out a difficult stain and made all the carpets look brand new. Highly recommend!
Just want to say the tech Martin was very good for working by himself told me all he would do and explained to doing and your company is good and i will always use it thank you
We have used ZeroRez for a few years and have always been satisfied with their service. We tried their offer of 100sf of tile grout cleaned and were impressed with the results! Will use next time in other tiled areas in our home.
I like the product and the professionalism of the technician.
Very attentive to customer and their needs.
Offer to help move furniture.
No chemicals or unpleasant smell during cleaning or after