based on 40324 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived on time, excellent job on rugs, gave advice on cleaning small spots, best rug cleaning ever. Professional and courteous. Provided estimates on tile and other cleaning services. Will request these employees next time I need cleaning services.
The services was great, and the carpets smelled good!
JT was amazing. Floor was clean and dry in no time.
I thought my carpet problems might be too difficult to resolve but Zerorez were more than up to the task. I had to get my very old cat put to sleep because she had become too weak to fet into her kitty litter and was peeing all over the carpets.
Zerorez were able to remove the resulting stains and also too care of the odors.
They did such a good job I invested in a $50 roll of protection fils so I hopefully wont have to repeat the process when we end our lease.
But If I do need another carpet clean I will uses Zerorez without hesitation.
I would like to thank Tracey and your team for the grate job you all did Thank you .
You provide great customer service, not only on the phone, but also your field staff, especially those that conduct the cleaning.
Tracey was excellent. We will ask by name for him by name for our next service.
You get the job done and you work around our building schedule to accommodate the tenants.
The guys were very honest about there ability to complete the job and I appreciated this. They also took the extra time to make sure my dinning chairs was cleaned.
Everything
Excellent same day service
Excellent in both.
Ethan was very courteous, thoughtful and did a very good job.
Zerorez is the best in town I've use them many times they are the only carpet cleaning service that I have found to be great every time that I have used them very professional and I have used other carpet cleaning services but none can compare to zerorez
On time, very neat, and thorough. Tech is knowledgable about different services but doesn't try to push anything.
Employees call before them come, are very pleasant and do an excellent job. I have recommended to you to many of my friends.
I like that your service is print and organized. I get a heads up from my technician when he is on the way. Every technician has been friendly and professional. I love that my carpets get cleaned and that they never smell like chemicals.
Jose Ruiz done a great job.
I was very pleased with the way Will explained what he would and the results were great. Our carpets were very dirty.
Will was very friendly and professional.
Knowledgeable and professional employees.
Prompt and did a good job.
Our rugs came out looking like new. Will definitely use them again. The options were explained and the best choices made!!
My needs were more than met.
Will the technician was very efficient and knowledgeable
You guys did great! Thank you for the incredible service :)
Very reliable and efficient.
The service technician TJ was friendly and got the job done quickly. TJ helped us move the rugs and hang them to dry. The service was affordable and effective. I thought my area rugs were clean but ew.
Tracey somehow exceeds my expectations every time he helps clean up our home. He does it all and that's not even the best part. He works efficiently and carefully! He has cleaned our statues, backyard floors, garage floors, rugs, carpets, and furniture. He is an absolute delight.
We are very pleased with Zerorez, the technician Victor was very knowledgeable and friendly, he took his time to explain everything and all the services Zerorez offers. We will for sure use you again
Only thing is cost. Being a senior with only SSA for income is so hard. Great job.