based on 40324 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything looked amazing. And the staff was excellent!
You do a great job, it doesn’t take long and you don’t use chemicals, always on time and the guys are so helpful and knowledgeable
The technicians were very helpful and knowledgeable. They provided recommendations and assistance with getting my carpets the cleanest possible. The end result was amazing.
A customer should be advise that the Tech does not move furniture, not even light items. That all shampooing is done around all items (walking path). This was not mentioned when I spoke to a representative on the telephone.
Fortunately, I moved most most all items, but there were several items that could have easily been lifted or moved to clean under. I just ran out of space to store the little items, so left them in place. When the Tech showed up, there was no discussion of what he may or may not move and I should have asked, rather than assumed that small light items like a bench at the end of a bed would be moved or slid and replaced on a protector, or other like items that were very light (under 20#) . After noticing this, I assumed the policy was that NO items are moved and did not pursue the question. My error.
It is in the best interest of your company to be transparent and explain that the Tech does not touch or move ANY items/furniture at the time the cleaning is scheduled, regardless of its size or weight. P.S. I am a small female and could have moved the items in question, so it definitely would not have been a problem for the Tech.
My tile grout is amazing after Richy cleaned it.
Area rugs the same.
I used you at my rental also.
The former tenant left a receipt for the people she used.
It was not badly done.
I turned on my neighbor to you.
The team sent to my home was very professional and friendly. They knew what they were doing and got the job done as quickly and efficiently as possible. For my carpet having not been cleaned for over a decade, the result is fantastic.
Payment is required before item is cleaned.
Timely appointments... Carpets are nice and clean!!
Showed up on time professional efficient service-
I think Zerorez is great they’re always on time they always do a wonderful job can’t wait to get my carpets clean next time.
I’m always pleased with the results and the technicians are very professional and pleasant.
Michael was excellent
Frank - 2527 River Oaks Dr
The service is excellent. Reliable.
Excellent Service.
Good quality and consistent
Carpet on stairs turned yellow in spots and some spots in other areas remain
No one cleans my carpet better than Zerorez #OMM
My wife and I just switched from a national brand. Zerorez carpet cleaning is a better clean. I'm really impressed with the service, but mostly the results. See you guys soon to clean our couches, chairs,and then our tile. Thanks for a good job.
Aaron
Zerorez has helped us twice with professional service, great results at a reasonable price. Corey has been our representative both times and has been pleasant and knowledgeable while delivering a very pleasing solution to our problems.
Efficient,timely,informed & professional service! Very happy with results!
Major was the ultimate professional. We will be calling for him again.
That I don’t have to do it.
Will the technician was very knowledgeable, friendly, and professional
Great service
Simply good service good product
I like that chemicals aren’t used. The floor dries quick and I can go about my business
Technician was informative about our rugs and listened to what we wanted.
Nice service people who are extremely accommodating.
Victor was great! Explain the process in detail, and did an excellent job. We are very happy with our clean carpets!
Prices quite high for tile cleaning.