based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, knowledgeable and fast.
Technician was on time, friendly, and explained all services. He efficiently cleaned the carpets and did a wonderful job - they look amazing. Afterwards, we discussed the drying time and future care recommendations. I like the fact that there is no residue, no chemical smell, and that the products used are environmentally safe. I chose Zerorez because of the online feedback and they did not disappoint. And finally, Angel is a wonderful representative for this company.
The worker.
The Products are clean and no harmful chemicals for the pets or kids. Most of all the service was excellent Will and Ethan showed up. They were professional. They educated me a whole lot on maintenance of my newly installed Floors. They both took the extra time to make sure I knew exactly what was happening and they were fast and efficient
Jorda did an excellent job cleaning my coaches!
This is my second time using zerorez and I couldn’t be happier. My carpets come out looking BRAND NEW every time which is no small feat with three dogs. Both of my technicians have been extremely knowledgeable and professional and the office staff is prompt when scheduling and confirming appointments. 5/5 stars
My carpets are spotless great clean job and my couch also.
It was wonderful when I called I was fitted in to my schedule
I never had it so good im your customer for life 🤪🤪🤪🤪😇😇😇
The duct cleaning team was professional, task-oriented and friendly. I was pleased with the service and would highly recommend Zero-rez.
Great customer service. The products leave my carpets looking like new.
professional-great job-on time-careful with our property-left us with nice and clean carpets
The worker was friendly and efficient. Explained everything before starting and told me what to expect afterwards. Great job and it took less time than I thought it would. Thank you!!
The technician (Bernardo) was very friendly and helpful. He did a superb job.
Technician was on time, nicely dressed, and honored the estimate
The customer service was good, friendly technician, great prices and quality work.
Had an issue with a service provider. He created a scheduling a challenge and did not arrive as anticipated. I rework my day to be available. Getting a replacement person to complete a tile cleaning. Responsiveness is generally good. Will update the review once project is complete.
"Jordan" was the tech that cleaned our carpets and tile. He did an amazing job. We have always been pleased with Zerorez, but this last time was the best. Jordan also provided some suggestions on how to keep our flooring in good shape.
Lee O did a great job on our 30 year carpets.
Service was good. Tech was on time and was done with an hour. Our last room does have a smell of dog urine and not sure if it was all sucked up or if there is an additional cost. We couldn’t smell it until it was fully dry not during or after it was clean. But all is good.
I overpaid ($810.00) after i received $200.00 off my initial quote for some tech to come in and wet vacuum my carpets and mop my floors. ONE TECH was in and out of a 2800 sq ft home under two hours…lol ridiculous
Alll
Overall experience, cost, ease of appointment, professionalism of technician
Everything okay from product to staff.
Everything.
I’m never disappointed with Zerorez. My carpet looks great!
Great service, very knowledgeable, super friendly but most of all my area rugs are new again.
Thank you Daniel Larson for a wonderful job!
We've been using Zerorez for about 5 years, we are a former Chem Dry customer. Zerorez gets our carpets cleaner, they seem to stay cleaner longer as well. The technicians have always been professional. they do try to upsale you other carpet cleaning or tile cleaning services, when they do this they're good at discounting the cost of the service or throwing something in at no cost.
Great customer service and work
My carpets are clean, smell good, and are softer!
I have been using Zerorez for the last few years and have never been disappointed. Will is the one I call and he is very thorough and professional. Really takes care of his customers.
They were prompt in getting here and provided the services I requested