based on 40311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brandon who was the Zerorez employee who cleaned my husband's chair and our carpeting went above and beyond in trying to get a chocolate pudding stain out of our carpet. Unfortunately the pudding I used had red number 40 in it and the stain could not be budged. Brandon was most courteous and thoughtful and is a credit to your company. We have used Zerorez for many years and have always found their employees to be very good. Brandon deserves a pat on the back and an atta boy for a job well done for us. Keep up the good work Brandon! Thanks from Name removed and Name removed
On time appointment. Cleanliness of the crew and product. Results of the service were outstanding.
Brandon the technician was very knowledge on how to get the pet stains out of my carpet and I was very pleased with the service
very professional and on time and did job well
The softness of the carpet
Very professional
On time, fast, and he did a good job
The carpets are not crunchy after they dry,and everything dries in a few hours.
serviceeaple were very good at what they do. My kitchen grout was 20 years old, was very inpressed how it looks almost brand new. My carpet in the hall way had a lot of wear . but it came out ok.
How clean everything gets
Your employees were cheerful, competent and ready to answer questions. They did a wonderful job. The only thing I was disapointed in was I had a repair that they were not prepared to do. I had told the scheduler about the repair hen I scheduled the appointment.
The cleaning is superb
my carpets look almost new again .Jan was polite and listened to my requests to try to get the edges clean again. We have had other carpet cleaners but from now on will always call Zerorez
the use of alkaline water
The area at the dining room table looked like it had not been cleaned and also a area in front of a chair in the family room area.
The rest was okay.
Doesn't use chems.
Carpet dries quickly. Anthony cleaned our carpets. your prices are very reasonable. He was very professional, answered our questions about keeping the carpet clean. I would definitely ask for him next time.
This is our first time using Zerorez and the house smelled good when it was done and my carpets look great
there was no strong chemical smell or residue. the carpet was really dirty and didn't come clean when the other company "cleaned" it when I moved in. now it is as good as the carpet in the closets. the employee that did the work explained the system and graciously answered all of my questions. he was polite, thorough, and cleaned up after himself. his professionalism and workmanship was outstanding. I willnot use any other company but zerorez in my home again. thank you so much
The extra friendly and knowledge of your technicians. They are always willing to answer any and all questions. I love the way Zerorez cleans and makes my carpets look like new.
The process of cleaning. Carpets not wet.
On time, courteous and neat. Did a great job
I like that there is no residue and my carpet is not crunchy. It is fluffy now.
The service tech was polite, explained the services and cost, and did an excellent job..he worked efficiently
I'm happy with the technician and the results. The protector really helps keep the dirt from soaking in. My vacuumming and spot cleaning in between visits are both easier.
Very professional, meticulous, knowledgeable technicians. Great Job!
We like no chimicals since I have a terrible time with chemicals. We like how great our carpets and runners look as
well how great the tile in the kitchen cleaned up. We also like Name removed who was very easy to work with. He is a hard
competent worker. (Very well informed about carpets.)
Results. & Bens professional service & knowledge
the carpets look great. I am in the process of selling and having the car[et looking this good will be a plus. Your tyechnician, Ben, was vwey nice and competent.

My tile was very dirty. After applying your tile product, it literally looks brand new. I prefer that you do not share my name. Thank you