based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the second time I used your services, first was for my carpet in my casita, this time my sofa & loveseat. They look and smell great. I didn't realize the got so dirty in just 1 year. thanks.
It's quick clean and fast drying.
Technician was on time, clean and friendly.
Zerorez is always prompt, professional and great results. Brandon (the technican) was very knowledgable and did a great job. We will ask that he comes back to our home for the next scheduled cleaning.
It's quick and over with fast.
Brett was wonderful and did an excellent job. I did, however, find your services way too expensive. Not the carpets but the furniture. Also, I thought the carpets would be dry in half the time it actually took. It was almost the next am before I could replace furniture.
Be sure to give Brett the $15.00 I put on check, the receipt showed it as going for services.
Thanks,
Lyn
The carpets look amazing!!
Very happy with service received
Fast drying, Chemicals used if any are mild, and protects the rugs from damages, really cleans the rug good
Andrew has come twice to stretch our carpet and he has done a phenomenal job. He has gone above and beyond to make sure everything is done well.
They stand behind their product and name with excellent results!
quick neat nice & IT DRIES IN A HURRY
I like that there are no chemicals used in the cleaning process. The young man who cleaned the carpet was informative and did a good job.
No chemicals!
No soap left in carpet and it is soft when it drys and not stiff. Seems to stay clean longer.
REasonable price and you get the carpets cleaner than the others (Stanley Steamer, etc)
I don't feel that your cleaning process cleans very well.
Pet odor removal
Your product gets rid of urine, dirt & oil stains. There is always a terrific difference in the appearance of the carpet.
The serviceman came when he said he would. Did a very through job. The carpet looks great for being an old carpet.
Carpets did not seem to be all the way clean. Also water, boot prints and cleaner were left on our wooden floors. Our experience was very non-professional.
Cleanest my carpets have ever been, technician always willing to pay extra attention to areas I feel need extra!
Courteous tech person. Efficiently done.
No odor from cleaning products.
You are the only company that can get my stair steps clean. Our tech was named Andrew and was very professional and pleasant. I have already recommended him to my sons to have their homes cleaned.
Very pleased with Zerorez carpet cleaning. My carpet looks so nice.
My main concern was that the carpet was still damp after 12 hours. Don't know if that is common or not?
Will have a better idea in a month or so, as to how the carpet holds up, if the traffic
patterns show signs of dirt.
Everything!!!!
You called the day before to confirm the appointment, the tech called the day of the appointment with his show time.
The tech was very friendly and knowledgeable. The cleNing was done quickly and looks very nice
1. The cleaning results are good,
2. The cleaning and drying are fast,
3. Your people are pleasant, straightforward with no high pressure selling.
Even our old carpets look good!