based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech explained your process and what to expect. Our carpets came out beautiful, I didn't think it was possible given all the stains. I will use your service again
The quality of the cleaning and the information provided by the person who did the cleaning
You didn't disappoint me. The service man was great but after letting the carpet dry, there still appeared to be some tracking which is not the problem of the cleaning but of the carpet itself.
Great service, great product. Our house looks amazing!
The tech was very knowledgable.
Tony is an excellent courteous rep for Zerorez. He really did a fantastic job for us and personally we give him a 10!
The only reason we rate Zerorez a 9 is that we were disappointed with the 1 rug (out of 8) that you were unable to remove the dye that had run from an old coke spill on the persian carpet; we appreciate that you felt it best not to continue with cleaning the rug and refunded our payment because further treatment might make things worse. As it is this carpet looks much better overall. Thank you for all the efforts and wanting to get feedback. We are extremely pleased with the overall result of tile, upholstery and carpet cleaning.
I like that harsh chemicals were not used and there was no soapy residue leftover. In addition, my technician Kamil, was very professional, courteous, and hard-working. He was also very knowledgeable as to the types of stains and how to treat them. When I use your service again, I would ask for him by name.
carpets look clean
Prompt service. On time. Reasonable pricing. Outstanding results!
How my carpet looks and the price
Can't say yet. I'll decide depending on how long the carpets stay clean.
Did a fantastic job cleaning up a serious mess.
Anthony and Edward were very professional and did a great job.
I liked the job they did ! In a very timely manner! I liked the men that came out they get an A. Mary Rotar
I found Tony very professional, he answered all my questions and made suggestions but did not push them merely explained to me what the different process did and why I might consider them.
You got a 1 week old 4' wine stain out of my carpet!
I still have no recieved a promised receipt with notes attached that include the tech's recommendation to have the carpet changed. Phone number removed.
Roy was very professional and knowledgeable with the product. He was very courteous and explained the how the product worked.
The technician, Tony, is awesome! My house smells so clean and fresh. My carpet looks brand new, and my tile turned out amazing! NO ONE but Zerorez is cleaning my carpets and tile from now on!!!
service was awesome
Friendly, reasonable and excellent cleaning.
Service reps always well groomed, polite and efficient, Carpet clean and not left very wet.
Note: Please email my receipt.
eco-friendly products used, the price, the service and how clean my carpet was after it was
cleaned. I was so pleased I scheduled an appointment to have my tile & grout done.
I liked that my carpets were cleaned in a timely manner, and our rep. Andrew, was nice and professional. Thank you
Prompt, friendly service.
Good work.
Reasonable rates.
Have the capability to invoice for services to businesses. Give instructions on recommended drying time prior to scheduling. If carpet goes under a door, ask to open the door. Leave care instructions in writing.
HE WENT TO FAST TO DO IT RIGHT THE FIRST TIME
Your workers are very courteous and professional. The carpet almost looked like new. Yes,
I'll be using your services again.
The carpets are really clean. They stay cleaner longer. The deodorizer leaves a nice fragrance in the house. The worker was friendly and knowledgable about the cleaning job.
Thanks, I will have Zerorez again!.
Brandon was on time, knowledgeable, helpful, polite, & did a great job. He gets 10 out of 10 stars . Products used were effective.