based on 40027 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very knowledgeable..had Capet cleaned..very professional
Service is outstanding!
Thank you for sending Roy to handling the cleaning of my carpet he was very consistent with cleaning an gave us excellent care throughout the home. Responding to my needs in a timely and professional manner, listening to me and showing all the problem areas .
I was very impressed with you company an Roys professional service.
Roy handled the care of my carpet cleaning professionally an thoroughly. My questions were followed up on an he took interest in my comments an decisions. Thank you Zero Res
My experience was truly outstanding thanks to the Service Techs professionalism, patience an friendly demeanor.
Jan was very helpful and actually took the time to make sure our carpets were cleaned unlike your guy that did them last year.
your tech was great, very nice
The service man was very pleasant, accomodating and on time!
.EXCEPTIONAL SERVICE.
.VERY PROFESSIONAL SERVICE.
.MY CAPET LOOK BRAND NEW.
.I WANT TO INVITE ZEROREZ BACK WRIGHT NOW.
Brandon did a wonderful job - and it was an extensive one at that!
Our cleaning man was super nice and did such a great job.Thank-you
Offer a call service prior to appointments. I had to take 4 hours of vacation time to wait on the tech. As he didn't show until after 3pm, I could have only burned 1 hour of vacation time, if you could call 30 minutes out.
Carpet cleaning was well done and the technician, Johnny, was very personable. Scheduling the appointment and confirming the time was a little trickier, inasmuch as the personnel with whom I spoke were disorganized and unprofessional. Phone calls were NOT returned and appointment time was changed without checking with me. As a first time customer, I was rather put off and almost cancelled. Office staff needs to be better trained.
Very professional technician did what he said he would do.
The carpet is not hard or sticky when it is all dry. the carpet looks brand new!
It works, it was exactly like the commercial stated.
Easy to work with, courteous cleaning people, and nice job on the carpet.
I like both. where is my paid bill?
Well done! Would use again, thank you!
Your technician Jonathan was fabulous and our carpets turned out wonderful.
Excellent work. My floors came out wonderful. The employees Andrew and John were professional and courteous. Only thing I didn't care for was making the appointment
My carpet looks clean for almost a year before it looks like it needs cleaning again, and we have to large dogs. Your personnel are professional and while they are quick, they don't rush thru like other carpet cleaners. Thank you for your professionalism.
Friendly staff and very courteous, did an excellent job cleaning the carpets.
Roy, the technician, was very nice and professional. However, I wish he would have told me that you had both guaranteed and non guaranteed pet treatments. The only pet treatments he offered, I purchased. I see the invoice and it clearly states that I was given the non guaranteed pet treatments and if they did not work, then I would have to purchase the guaranteed pet treatments. I should have been fully advised beforehand that there were two categories, and given the price for each and the option to make an informed decision.
I like the product you use instead of soap. The carpet was left very wet, was that because of the product?
arrived ontime, thorough job, professional work and attitude
Technician was very knowledgeable, highly skilled, extremely customer-satisfaction oriented. Carpets left with fresh clean scent and looking like new!
I had a deep clean done on my carpets in the rental house that I am in and they honestly look better than when I moved in
No soapy residue.
Best results ever with having my carets cleaned. Thank you!!
CLEAN CARPETS

Be more up front with additional services that aren't included in the special