Zerorez Las Vegas
3635 E Post Rd
Las Vegas
NV 89120
United States

Average rating: 9.3 out of 10 based on 39677 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2014 — Rated 10 out of 10 by T.C. Zerorez Las Vegas
What do you like about our products and services?

Always do an excellent job and the technician doesn't waste a bunch of time trying to sell the customer services they don't want.

Report a concern   June 1, 2014 — Rated 10 out of 10 by R.B. Zerorez Las Vegas
What do you like about our products and services?

Very professional and efficient service.

Report a concern   June 1, 2014 — Rated 10 out of 10 by K.S. Zerorez Las Vegas
What do you like about our products and services?

No soap residue

Report a concern   June 1, 2014 — Rated 6 out of 10 by M.H. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I got the pet treatment and my stairs still smell like urine.

Report a concern   June 1, 2014 — Rated 9 out of 10 by B.S. Zerorez Las Vegas
What do you like about our products and services?

I like that you don't leave behind soap residue which will eventually end up attracting more dirt. It is my first time using your company so I am hoping that your method really does end up making a difference in having my carpet stay cleaner longer.

Report a concern   June 1, 2014 — Rated 10 out of 10 by N.U. Zerorez Las Vegas
What do you like about our products and services?

Did a very nice job

Report a concern   June 1, 2014 — Rated 5 out of 10 by E.S. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

It was advertised on your website (at the time of service) that the air ducts would be disinfected. It did NOT state that was an additional charge. The service person wouldn't honor that. We didn't get it done. The service person didn't have a camera available to look in the air ducts. I wasn't asked ahead of time if I wanted the camera or not. I did want the camera. Most of my questions couldn't be answered over the phone so I had to wait to ask the service person on day of service. He just seemed annoyed

Report a concern   May 31, 2014 — Rated 10 out of 10 by C.O.B. Zerorez Las Vegas
What do you like about our products and services?

the carpet is clean and looks nice. the pet treatment worked.

Report a concern   May 31, 2014 — Rated 10 out of 10 by K.T. Zerorez Las Vegas
What do you like about our products and services?

I love the fact that you guys use safe and natural products because I have nephews and pets.

Report a concern   May 31, 2014 — Rated 10 out of 10 by Dennis Pfersich Zerorez Las Vegas
What do you like about our products and services?

Fast, efficient and really does clean the carpet.

Report a concern   May 31, 2014 — Rated 10 out of 10 by K.A.M.A. Zerorez Las Vegas
What do you like about our products and services?

service and quality

Report a concern   May 30, 2014 — Rated 10 out of 10 by Greg Holmes Zerorez Las Vegas
What do you like about our products and services?

Atention to detail and a great work ethic

Report a concern   May 30, 2014 — Rated 9 out of 10 by M.C. Zerorez Las Vegas
What do you like about our products and services?

Carpets appear very clean. Your service person, Anthony, very professional. Explained questions I asked him.

Report a concern   May 30, 2014 — Rated 10 out of 10 by Sean and Darlene Conrad Zerorez Las Vegas
What do you like about our products and services?

No chemicals. Most of the carpets cleaned was softer than before.

Report a concern   May 30, 2014 — Rated 5 out of 10 by S.G. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

I think the service itself was very good (the cleaning). I think the prices were way more then they should be. My last cleaner cleaned almost as well as yours did, however was 100.00 dollars cheaper..needless to say I will be going back to him.

Report a concern   May 30, 2014 — Rated 10 out of 10 by T.C. Zerorez Las Vegas
What do you like about our products and services?

Carpets are softer and very clean.

Report a concern   May 30, 2014 — Rated 10 out of 10 by J.R. Zerorez Las Vegas
What do you like about our products and services?

I was very pleased with the service and the carpet cleaning.

Report a concern   May 30, 2014 — Rated 10 out of 10 by R.S. Zerorez Las Vegas
What do you like about our products and services?

Tony was both knowledgeable and professional. You need more Tony's.

Report a concern   May 29, 2014 — Rated 10 out of 10 by N.B. Zerorez Las Vegas
What do you like about our products and services?

Very prompt - everything was explained and "surprisingly enough" all of my questions were answered to my satisfaction. Carpet looks great for an OLD carpet. They were fast and efficient. Seemed to care about MY needs.

Report a concern   May 29, 2014 — Rated 10 out of 10 by M.K. Zerorez Las Vegas
What do you like about our products and services?

Every time zero Rez comes to my house, my carpets end up looking brand new by the time they leave! Even the stains that look the worst just disappear. Thanks so much!

Report a concern   May 29, 2014 — Rated 10 out of 10 by M.S. Zerorez Las Vegas
What do you like about our products and services?

Customer service is number one.
Thank you

Report a concern   May 29, 2014 — Rated 10 out of 10 by B.M. Zerorez Las Vegas
What do you like about our products and services?

Very professional staff

Report a concern   May 29, 2014 — Rated 10 out of 10 by C.E. Zerorez Las Vegas
What do you like about our products and services?

A job well done.

Report a concern   May 29, 2014 — Rated 10 out of 10 by G.M. Zerorez Las Vegas
What do you like about our products and services?

I like the fact that the carpet does not now contain a large quantity of chemicals, soaps, etc., which will just quickly pick up dirt. Also, it is very clean, soft and fresh. It looks better that I ever thought it could... especially the stairs. Your service technician, Andrew, was knowledgeable, friendly and efficient. I already have recommended Zerorez to two people.

Report a concern   May 29, 2014 — Rated 10 out of 10 by M.P. Zerorez Las Vegas
What do you like about our products and services?

My carpets loosk like new...they dried fast...the gentlemen were very nice and I have recommended zerorez to 3 of my friends already.

Response from Zerorez Las Vegas:

Great to hear - thanks Maggie! We really appreciate your referrals to friends!!!

Report a concern   May 28, 2014 — Rated 10 out of 10 by B.B. Zerorez Las Vegas
What do you like about our products and services?

Friendly, professional, and knowledgable carpet service guy. Could not ask for anyone better. Great service, nice job.

Response from Zerorez Las Vegas:

Thanks for taking the time to share Bonnie!

Report a concern   May 28, 2014 — Rated 10 out of 10 by J.W. Zerorez Las Vegas
What do you like about our products and services?

Friendly service and explained the process.

Response from Zerorez Las Vegas:

Glad to hear - thanks Julie!

Report a concern   May 28, 2014 — Rated 10 out of 10 by G.C. Zerorez Las Vegas
What do you like about our products and services?

I'm very impressed with the way my carpet looks and even smells clean. The service was excellent. The young man that did the cleaning was very friendly and polite and when the time comes for another cleaning I will be calling your company. Thank you for your service.

Response from Zerorez Las Vegas:

Gotta' love that Zerorez clean - it changes your perspective on how clean smells/feels - thanks for sharing Gloria!

Report a concern   May 28, 2014 — Rated 0 out of 10 by D.B. Zerorez Las Vegas
How did we disappoint you and what can we do to make things right?

You advertise that you give discounts for listen to the radio station we were never offered a discount 30% off must be a lie

Response from Zerorez Las Vegas:

Donna,
We are extremely sorry that you didn't get the 30% off an additional service. The 30% off of an additional service advertised on the radio station expired in February. We will be more than happy to honor that discount on your next service. Thank you for using Zerorez
Zerorez Carpet Cleaning

Report a concern   May 28, 2014 — Rated 10 out of 10 by B.R. Zerorez Las Vegas
What do you like about our products and services?

So far the carpet looks amazing. Andrew was very professional and helpful. I like the idea of no soap residue and chemicals.

Response from Zerorez Las Vegas:

Thanks for your feedback Barbara. We redefine the meaning of the word "clean". No soaps...patented technology...zero residue!!!


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