based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look outstanding and there was no attempt to sell additional services. Dries amazingly fast. Will most definitely be using them again.
We had to move our furniture ourselves. I didn't ask just assumed it would be moved. I was offered a deeper cleaning for more money. It felt like bait and switch. This should have been discussed when the appointment was made. And finally my biggest surprise was when the dirty water was dumped in front of my house.
Dave & First name removed McConnell
Better communication prior to 1st visits.
I like the really good results of Zerorez products and services m
Quality of service!
Carpet looks amazing!
Good product & good service.
Jan did a great job, showed up on time. Carpets look like new, after being pre-treated for pet stains. Zerorez has my fitire business.
The carpets really look nice and I will probably call Zero Rez again when I need another rug cleaning but it wasn't 100% clean but that may be due to wear and tear on the carpets. I was pleased and would recommend you to others.
Chemical free, great results, professional, friendly, and apt technician.
Andrew is a great asset to your company. Very knowledge about the products and very friendly.
No residue. Clean and fresh carpets. Polite and professional staff.
My carpet always looks so great after Zerorez cleans it, like the fibers are stronger, too.
Really happy with the Zerorez results! My carpet looks like new again!!
The technician, Andrew, was totally professional, thorough, and did a great job. There was no attempt to upsale the service. These guys do a terrific job, they have awesome equipment and were on time. I appreciate a great service at a reasonable cost. I will definitely call zerorez again.
Your technician was very friendly and knowledgeable. Pricing was easy to understand and the service was great. Not only would I recommend Zerorez, I will definitely use them again.
Jared was very professional and actually listened to my concerns. He was fantastic and ensured my carpet was beautifully cleaned and looking like new.
Great job, helpful person who was sent out!
I was a doubter at first but was proved very wrong. The Zerorez carpet cleaning system
is amazing. Very impressed not only with the results but professional work done by the young man who performed the work, Excellent product. We would highly recommend your system to every one looking for fresh, truly clean results. Than You. J. & M. Perez, Jr.
The quality work that your tech Will,, provided was way beyond my expectations!!!
Great job.
No one else will ever clean my carpets.
Thank you Zerorez for getting it right.
Very professional and courteous
My carpets still look great!!! I've never had carpets so clean:)
Great customer service.
Always prompt; always professional; always a beautiful job by polite, presentable, customer-oriented Technicians. I use and recommend ZeroRez EXCLUSIVELY!
Nancy Hutchings
Meridias Realty Group LLC
the service was very good and when the technician put in to do my hallway which i had a fifity dollar coupon for and then when i got the email they charged me thirty dollars to much my husband called zerorez and they put the money back in my charge card. very pleased
your employee was very courteous, and professional. He did a great job cleaning and getting some really bad spots clean. he also gave me some good advice regarding removing certain types of stains.
everything. my carpets look great and feel like new.
Very hot water, good vacuum, dries faster, very professional in fact the
technician was best I have ever seen in my 83 years. He is our carpet man
from now on. Three locations.
Carpets came out very clean, service was great.
Over all a decent transaction, although I specified that we had two staircases, and she asked me the step count on both, she only quoted me one set, so the actual cost would have been another $75. I was unable to have the second staircase cleaned. I was also disappointed that they were unable to brighten our office carpets. For the price, I really expected more. The other company did just as well in that regard and cost a lot less.