based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet doesn't collect grime right away due to leftover residue. One week later it
still looks as clean.
Carpet came out great and service person was very helpful and efficient.
Had my carpets cleaned last week..tech have me a demo for my garage floor..and I must admit ,I was very impressed with both services..your company is so awesome..!!!!
Your professional techs and. Fantastic cleaning job. Thank you!
Carpets feel clean and fresh.
In my case my appointment time was from 10:30= 12:30 and My technician didn't get to my house till about 12:45... While I did get a phone call at 11:00 warning me he was running late... I would of appreciated even a second one that would of given me one more update.
they are promote, courteous,& effective
Everything.
My carpet always looks and feels clean after Zerorez has been here.
Be more up front with additional services that aren't included in the special
Tech was very knowledgeable..had Capet cleaned..very professional
Service is outstanding!
Thank you for sending Roy to handling the cleaning of my carpet he was very consistent with cleaning an gave us excellent care throughout the home. Responding to my needs in a timely and professional manner, listening to me and showing all the problem areas .
I was very impressed with you company an Roys professional service.
Roy handled the care of my carpet cleaning professionally an thoroughly. My questions were followed up on an he took interest in my comments an decisions. Thank you Zero Res
My experience was truly outstanding thanks to the Service Techs professionalism, patience an friendly demeanor.
Jan was very helpful and actually took the time to make sure our carpets were cleaned unlike your guy that did them last year.
your tech was great, very nice
The service man was very pleasant, accomodating and on time!
.EXCEPTIONAL SERVICE.
.VERY PROFESSIONAL SERVICE.
.MY CAPET LOOK BRAND NEW.
.I WANT TO INVITE ZEROREZ BACK WRIGHT NOW.
Brandon did a wonderful job - and it was an extensive one at that!
Our cleaning man was super nice and did such a great job.Thank-you
Offer a call service prior to appointments. I had to take 4 hours of vacation time to wait on the tech. As he didn't show until after 3pm, I could have only burned 1 hour of vacation time, if you could call 30 minutes out.
Carpet cleaning was well done and the technician, Johnny, was very personable. Scheduling the appointment and confirming the time was a little trickier, inasmuch as the personnel with whom I spoke were disorganized and unprofessional. Phone calls were NOT returned and appointment time was changed without checking with me. As a first time customer, I was rather put off and almost cancelled. Office staff needs to be better trained.
Very professional technician did what he said he would do.
The carpet is not hard or sticky when it is all dry. the carpet looks brand new!
It works, it was exactly like the commercial stated.
Easy to work with, courteous cleaning people, and nice job on the carpet.
I like both. where is my paid bill?
Well done! Would use again, thank you!
Your technician Jonathan was fabulous and our carpets turned out wonderful.
Excellent work. My floors came out wonderful. The employees Andrew and John were professional and courteous. Only thing I didn't care for was making the appointment
no chemicals