based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tony, your technician, was awesome. He really had pride in his work. Our carpet and tile looks like it is brand new again. Tony is great!! I expect him to come back next year and reinvigorate our carpet and tile.
IT WORKS
My carpets look brand new. The best carpet cleaning I have ever had! The technician was professional, friendly, and enthusiastic about zerorez.
You did not get a 10 because i set up the service and i was told a window between 8am-1pm but when i was called the night before the recording said between 10am-12:30pm. I think a window of 5 hours is crazy people have other things to do. besides that Larry did a good job and the house looks great.
Carpet got clean
Job well-done by Jonathan Dobrenovic.
My husband and I were thoroughly impressed with both your product and the service...We would definitely recommend your company....The service and the job done was excellent.....Thanks First name removed & Roland Last name removed
Professionalism, attention to detail and a drive to make the customer completely happy and satisfied.
My carpets were ruined or so I thought until Anthony pulled all the grime out. They products smelled wonderful also!
I got great service by a friendly technician, and my carpets look fantastic!
The people you employee are the best part of your product/services. From the phone representative that took my order to the gentlemen who serviced my home.
Customer Service
Got the job done quickly. The tech was very professional
The clean smell and softness of the carpet. Our technician was very friendly and efficient, also.
My carpets still are a mess even after you came here TWICE. The carpets upstairs are crusty & dirty. You stated it was a result of shampoo left over from our doing it ourselves. I understand that, but they still are a mess.
Timely, conscientious, professional and friendly attitude.
The carpets came out looking great.
Kent
Las Vegas Country Club
I requested that Andrew Return as I have have him before. He is helpful and his trainee, Chris, who cleaned my kitchen grout did well as well. I have4 only used Zerore since I bought the house in 2011 and as long as your represes continue to be as professional as they are I will continue the use of your company. A special thank you to Andrew
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attention to detail
Very clean job every time I use you and the workers are pleasant and professional.
The carpets aren't stiff after drying. The spots don't come back immediately.
Product was amazing. It was able to remove 95 percent on the stains and heavy traffic areas. They were also able to turn our black tile grout back to its original color. The tech was excellent in communicating to us calling us before he arrived and before he was finished. I highly recommend zerorez
Friendly, personable staff, great specials and my carpets look great and stay cleaner longer.
Extremely polite and friendly technicians. They advised us that there could be extra charges but found that it wasn't necessary and did not try to up-sell us.
Carpets came out great.
Friendly technicians and good product and services
Very professional service. Products are very effective.
They were on time, friendly, and just did a great job. They were able to get my carpet clean in areas that I didn't think was possible the get clean.
The carpet was cleaned only yesterday but it is soft and beautiful with apparently no residue to make it crispy. The few spots we had are completely gone so we are happy and will use your service in the future. Not to mention, Roy is a nice man and was very considerate of our home.
Johnny was very professional and knowledgable ! Really got my pet-stained carpets clean and fresh smelling
Was able to schedule appointment for the very next day! Good service. Good detail.

Advise the client that you are using a citrus based pre-cleaner which could cause an allergic reaction in some people.