based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Both..are incredible!
I am very satisfied and happy with how good our old carpet now looks ! I will be calling again soon to clean the upstairs. !
The vacuum
It was all talk and the job did not get done.
Personnel were professional in manner, carpet looked brand new once done, no chemical residue. The only problem I had with this most recent service (I used Zerorez once before),when I scheduled informed scheduler that had a pet stain. I expected the same service as previously performed. Instead they just sprayed on the surface. No deep extraction as perviously performed. I only had two rooms done but charged for the 3 room minimum. The service I had done the first time, and expected the second visit, really worked, not so much this time.
great service great products
Kamil did a great job. Very thorough.
Very clean and thorough job. The rep didn't have any brown out for my coffee stains.
Our carpet looks great and smells good.
Your service is prompt and I like no residue left in my rug or upholstery.
My carpet was really in bad shape, but it now looks like new
The professionalism of the people who come.
Workmanship was excellent, Jan & Chris were very personable, respectful and served with smiles! I can always count on Zerorez to restoring my carpets back to new.
Very professional, and liked the products.
the guys were awesome,carpets looked awesome.Price was good. What else can I say....Thank You
My carpet is clean, clean, clean!
Company's commitment and follow through
No call 24 hours in advance to notify us it was still on. A five hour time window is way too much. When you add 4 hours to wait for the carpet to dry, you want from 1 PM to 11 PM open if the window for arrival is 1-5 PM. I also called in the morning to narrow down the time and couldn't. Brandon who came out was great, but I don't know if we will use the service again because of the long window you want to be left open.
I was so surprised at what a difference zerorez was able to make. I am thrilled at the results and really appreciated how hard our technician, Jarod worked. He did an excellent job!
The carpet looks better than it ever has. Brandon was likeable and very courteous while here. He was clean, professionally dressed and did a beautiful job. He was in and out in a very timely manner. I will definitely use your services in the future.
Great service and quality work.
On time, everything cleaneded up
Feel of carpet.
Professional, knowledgeable and family friendly cleaning products.
Very happy with service & products. Anthony was very helpfull in explaining the products and very accommodating. I'll definitely recommend your service & product to family & friends!
I liked Tony. He represents your company so well. His customer service is the best! I've used many carpet cleaning companies over the years and Tony and Zerorez are the best!
Fast, efficient, and friendly service. We like the finished job and appreciate that there is no soap left in the carpet.
Your technician, Jonathan Dobrenovic, did a fine job. Thorough and professional. We will use your service again when needed.
Carpets feel really clean
Show up on time, quick service thorough explanation good job